And of course this has become ancient history by now, but Husky's name calling and such in the original post was not conducive to a civil conversation. This is supported by the subsequent Husky posts being noxious enough that the Admin deleted them. One can certainly indicate they are having issues with a company without starting off proclaiming them SCUM.

shoppinalong Wrote:
-------------------------------------------------------
> sorry, but you all seemed to have missed some key
> words in Husky's original post,
>
> >>>>They admitted their directions were wrong and
> should have been updated.<<<<<
>
> So the people who have not had a problem with the
> company may have been following the upgraded and
> corrected instructions.
>
> And let's play nice folks. If there was no need
> for Husky to insult another poster, there was no
> need for the following posters to make insults of
> a personal nature to Husky either.
>
> Just sayin

shoppingalong, you apparently got here too late to read the appalling insults to the other forum members that came out this newbie's mouth (or from his typing fingers). I'm of the belief that when you come to a party uninvited you are certainly welcome but it's a good idea to introduce yourself and make nice. I have no problem with hearing complaints about a bad situation with a MSC even from a newbie (although I pay much less attention to the opinion of someone I don't "know" because I haven't had an opportunity to read any posts from them), but to post a complaint calling the company "scum" is over the top and uncalled-for. And to then insult (and trust me, the "insults" went way beyond insulting!) any poster who dares to object to calling the company scum is bizarre. This is from all the way back in August. I read it at the time and felt annoyed but didn't get involved, Mary was doing fine on her own. And the admin deleted huskie's posts and deactivated him, so hopefully he won't be back. I don't think we want that kind of behavior here. Just sayin.

AustinMom Wrote:
-------------------------------------------------------
> shoppinalong Wrote:
> --------------------------------------------------
> -----
> > sorry, but you all seemed to have missed some
> key
> > words in Husky's original post,
> >
> > >>>>They admitted their directions were wrong
> and
> > should have been updated.<<<<<
> >
> > So the people who have not had a problem with
> the
> > company may have been following the upgraded
> and
> > corrected instructions.
> >
> > And let's play nice folks. If there was no
> need
> > for Husky to insult another poster, there was
> no
> > need for the following posters to make insults
> of
> > a personal nature to Husky either.
> >
> > Just sayin
>
> shoppingalong, you apparently got here too late to
> read the appalling insults to the other forum
> members that came out this newbie's mouth (or from
> his typing fingers).

Hello Austin,

YOu're right, by the time I arrived the ofending post or posts had been removed, but still maybe things would not have escalated if everyone had realized he/she wrote "they admitted their directions were wrong and should have been updated".

So scum is a four letter word - but not the worst any of us have ever heard.
And I dont find it that offensive. should he have written "pondscum" ? "deadbeat" ? I just chalk it up to youth and dont find it a
murder 1 offense :-)

No, I don't think things would have changed, unless the OP had not responded angrily to other posters. Whether "they admitted their directions were wrong" or not (and we don't know they admitted their directions were wrong, we only know that an angry, abusive, anonymous poster said they admitted their directions were wrong), this is a professional forum. Many of us pride ourselves on behaving in a professional manner. It's fine to complain about a company. It's NOT fine to call the company "idiots" and "scum." This thread escalated in direct response to the anger the OP directed against other posters. Mary, who is one of our most on-the-side-of-the-shopper forum members, responded commenting that use of the terms "scum" and "idiots" were uncalled-for. She also commented that she has worked for New Image and had good experiences. The OP immediately began an abusive attack on Mary and others. When Mary refused to become angry and answered in a tongue-in-cheek manner, he became angrier. As for Mary commenting with a differing opinion on the MSP, that is what this forum does. This is a place where I want to read all opinions on companies. If someone writes in with a complaint about a company, I also want to read differing opinions if others have had a different experience. I don't want to read only bad or only good (unless, of course, there is only bad, like another thread we currently have going). I want to read all experiences. Go back and read it all again. You're really missing out since you can't get the feel of how angry and abusive the OP was, but I think several posters offered sympathy, a couple offered differing opinions, but the only escalation here was with the OP. Whether he had a legitimate dispute with New Image or not, his post was unprofessional and he was out of line. I'm glad he's gone. We don't need such angry, abusive, unprofessional behavior here.

It may be time to end this thread.

xyz

Why bring this old topic back up Mary Smith?

Deleted my post after reading through the entire thread. Sorry for the mistake.

P.S. Can't I delete my own posts? It will let me edit but not delete.

P.S.S. I also did not notice that the OP was from August 2011. For some reason, it popped up on the board as a more recent post. Again, I'm sorry everyone.

I've read what I could and I think going back to. 'the point' would be well taken.

I've worked for New Image, I find them fair and just. What I can not understand from the conversation of this thread is why anyone would purchase coffee from Dunkin Donuts, even though they are in the same building. The gas station sells coffee. It doesn't take a genius to figure out that they are to purchase the coffee from the shopped store.
They 'did not' shop the donut outlet. Plain and simple.

He shouldn't have been paid in the first place, it was his error to purchase from a competitor.

I actually posted on this one by mistake. My bad.

z

Edited 1 time(s). Last edit at 07/15/2013 01:09AM by Mary Smith xoxoxo.

z

Edited 1 time(s). Last edit at 07/15/2013 01:07AM by Mary Smith xoxoxo.

Just so you know, writing a post that a company is scum after having a shop rejected for not following the guidelines is not speaking your mind honestly. It is more akin to throwing a juvenile tantrum for not getting one's way. This forum has very few rules and there is freedom to post whatever we like as long as we follow forum rules and write posts which are balanced and professional. A wealth of knowledge is freely shared on the forum and I encourage you to take advantage of what's offered here with gratitude.

You seem to be distressed about your relationship with New Image. If you've had an issue that has damaged the relationship and you can't repair it, it would be best to move on. Use what happened with New Image as a lesson to help you deal with the next MSP issue that comes up. Any time you are involved in a dispute with someone you need, keep your thoughts equally on the present and the future. The cost of winning today may be more than you want to pay. Each company is free to choose their shoppers as they see fit and there are no fair play rules when it comes to awarding shops. The flip side of that coin is you are free to choose your MSPs and there are hundreds of them.

I'm curious about a few things.

MarySmith, why do you keep changing your forum alias? In this thread alone, you've done so twice.

You say that the forum used to be different. When was that, and what alias were you using at the time?

What do you mean by the forum "getting glossier"? How do you feel that your ability to express yourself factually as well as professionally has been curtailed?

Is your only reason for being involved with the forum your issue with this MSC?

I've always had good experiences with New Image The instructions change every month, so you have to retrain every month. I've done around 100 shops for them in total. Anne

I've also never had any problem with them - paid on time, good instructions. Even managed to get a pretty decent bonus several times when a location was quite far away. Made it worthwhile to do it, especially when I could combine it with other things.

This company is not scum and the original title of this thread should be changed.


from a moderator... agreed & done!

shopgal Wrote:
-------------------------------------------------------
> I'm curious about a few things.
>
> MarySmith, why do you keep changing your forum
> alias? In this thread alone, you've done so
> twice.
>
> You say that the forum used to be different. When
> was that, and what alias were you using at the
> time?
>
> What do you mean by the forum "getting glossier"?
> How do you feel that your ability to express
> yourself factually as well as professionally has
> been curtailed?
>
> Is your only reason for being involved with the
> forum your issue with this MSC?


I did not call the company scum.

I usually only read at this forum, but my name may have changed because I was having log in problems.

I have every right to come into this forum and speak my mind.

By "glossier" I meant to say that people seem to be posting with a more formal attitude, rather than a relaxed attitude. I used to rofl whenever I visited this forum.

I do not have to lower myself to argue with you or anyone else regarding my presence here.

Edited 1 time(s). Last edit at 07/02/2013 02:14AM by MarySmith.

By the way, I put that post up to see if anyone else had problems with them, and my problem WAS NOT FROM SUBMITTING A REPORT INCORRECTLY. IT HAPPENED TO BE A PAY ISSUE.

There is something funny here after all, and that's the fact that you would think that someone would change their name, so that they could post the kind of stuff that I posted? lol Wow, just wow. I really hope all of that suspicion helps you out when you are working. lol

I have been a certified shopper for years.

Edited 4 time(s). Last edit at 07/02/2013 02:28AM by MarySmith.

I don't think the way they schedule is fair. One month they practically BEG you to do a 20 -25 shops. You drive 50+ miles to help them out with shops that are "in the middle of nowhere". You complete them and the next thing you know, you are unable to shops ANY locations (convenience stores) for months and months. I completely understand MS companies must rotate shoppers for the same location, but their system won't allow you to sign up for ANY in the entire state. If you enquire why you cannot do ANY in the entire state, their response is "you will be able to be assigned some next month", month after month. I do the same type of convenience stores for Intouch and CORI, TNS and the rotation for them is CLEARLY defined.

Edited 1 time(s). Last edit at 07/03/2013 04:16AM by sun&fun.

Mary Smith, this is in response to your statement that you did not call the company scum. It's true you did not originate the thread and create the subject line. Perhaps a new thread with a different title, such as "Payment Issue with New Image" would have better defined your problem.

"I've worked for New Image, I find them fair and just" is a quote from an earlier posting of mine. I need to rescind that.
I know that I will be attacked by this group in one form or another, because that is what you do, so well.

Sun&fun is absolutely correct. I did jobs for them occasionally. right up until February. The scheduler phoned me, it was the first time that I had spoken with her. She stated, amongst other things, that they needed new faces in my area. I had not dealt with them recently and she read the location's to me which needed to have a new shopper at; there were eight of them, in which I had accepted.

She actually told me that she would schedule them, in which she did; they were never seen on the job board after that. I was currently, the 'new face'.

During the phone conversation she had stated how she, 'loved me' and that I would have more jobs the next month.

Well, she must have stopped loving me, as the following month, her email stated that the company was looking for 'fresh faces', along with the promotion of new shops available. Fortunately for me, I save all of her emails. Once I linked onto the site, within minutes, there was not a job in my area listed. There wasn't even a local location in the 'request' list.
I, as Sun&Fun found out, was not eligible for any shop's in my state.

I have lived in this area for 35 years and I have a tendency to know a lot of people, so I did my own investigating. True to form, another shopper has been completing the shops, all of them, even the one's, 'not listed'.

Ethics is not one of her virtues. I am unsure if the company is aware of how she play's games or not.

Go ahead and blast me, it hasn't happened to you yet. You might be lucky and have an honest scheduler; we can not make that claim.

Well thought out, well written and informative. Why do you think anyone would attack you? On the contrary, this is the type of post that should be here rather than vague, controversial blasts accusing companies of being scum or worse. Your case sounds sadder because it appears the blame can be laid squarely at the feet of one scheduler rather than the whole company. Is there anyone else you can contact to address the issue or are you stuck with it for now?

Lisa, I will not 'stir the pot'. If the scheduler reads this forum, then she will know the post was meant for her.

What scheduler's do not know about the shopper's are their true backgrounds. For years, I was involved in the political arena and I know a kiss-butt when I meet one. I shouldn't have trusted her from the beginning, after my first phone conversation. She was overly nice and talked about personal situation's in her life. RED FLAG!

Thus, begins manipulation.

Fortunately, my boat has come in and I do not have to be at the point of begging for jobs any longer.

As for the other shopper's that she has taken under her wing by deception, I hope they stand back and look at the whole picture. Once she tosses you to the sidewalk, you'll stay there.

I have NEVER had a problem with New Image. I made a mistake on one of the shops, and I offered to go back to reshop it. Why didn't you do this Husky? Problem solved. They edit their reports very quickly and if you have done a good job for them in the past, they will work with you. My guess, you emailed the editor with a response like the one you posted here.
You get more bees with honey my friend...

You are so wrong, monarch. Kindly, don't jump to a response when you have no idea what had happened. You might want to read the entire thread, first. It had nothing to do with editing and I did not email the editor; it also did not have to do with one particular job.

And, I have no idea who Husky is.

Husky created the thread and that is who monarch was responding to, not you.

When I make a mistake I don't get paid. When the MSP makes a mistake I don't get paid.

And the difference is?????????