measure consumer perspective

The delay could be because it is your first shop or because of that particular shop.

I think there is also a certification test for that client, have you taken one yet?

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.

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I too have nothing but good things to say about MCP. They are flexible and pay on time....every time. The schedulers are great to work with and understanding if you need to reschedule. I love the restaurant shops! Usually the reports are easy and straight forward.
I would assume they gave the shop to someone else. Does it show on your "apps" list?

You won't necessarily get a response if they are NOT giving you the job. Some companies will do the courtesy of letting you know, most don't.

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I pray it does not occur that the last thing I did before I died was vacuum the house or eat broccoli.
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Lisa if you want to continue with your childish behavior why don't you send me your contact info so my attorney can contact you. You started the inappropriate behavior in the first place
mnairus, I'm sorry you didn't get paid, but we can't offer helpful suggestions if you won't give us information about what happened. Exactly what were those excuses for not paying? I asked previously if your reports were accepted and you never responded. Were your reports accepted? If not, why not? I apologize for upsetting you by saying it looked like you had left the building. You didn't respond at all for several days. Usually, when someone makes a post they hang around to find out what happens. When they don't, it looks like they are gone, or "left the building".

I thought I had a life, and I'm puzzled as to why you would think I don't. Do you know something I don't? I retired eleven years ago but I still keep my own house, do part of my yard work (eight acres), take care of myself, and do several hundred shops a year (642 last year if I remember correctly). I'm also doing some family research and writing a book. My dynamite stick is lit on both ends and I'm pretty busy. Maybe that's not enough to be considered a life according to your standards. You must be extremely active if you think you have a life and I don't.

What do you have going on, and why can't you get people to pay you for your work? I'm not having a problem with that. I might be able to help you if you would share, but at this point I'm not sure you want help. Is there anything we can do for you?

I see you are threatening to sue a forum member. If you can afford a lawyer and you aren't getting paid for working, you must be independently wealthy. I wish you would give me some tips on becoming independently wealthy. Did you earn your wealth yourself or were you fortunate enough to inherit? Just how wealthy are you? Please tell me. I won't consider it ill mannered for you to say how much money you have. After all, I did ask. I didn't inherit so what I really need is help in learning how to get rich on my own. Can you help me out with that? I don't want to hire a lawyer or sue anyone, but I would love to have enough money I could throw it around if I fell off the edge and got some kind of wild hair. I'm hoping for some coaching here.

Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
mnairus Wrote:
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> Lisa if you want to continue with your childish
> behavior why don't you send me your contact info
> so my attorney can contact you. You started the
> inappropriate behavior in the first place


Wah wah wah..... Methinks it's not Lisa who is exhibiting childish behavior here.

Just what do you think your "attorney" is going to do? Get an injunction to stop her from pointing out that you have a history of complaining on the boards whenever you have failed to correctly execute a shop?

Seems to me when ONE person has a problem with MANY companies that MANY other people get along with just fine, chances are it's the ONE person who is the problem, not the MANY companies.

You've done nothing on this thread but complain, starting with your first post, where you gave us no information to enable us to help you, if that's why you came here, and even when we asked questions and commented that you had left the thread, you came BACK to this thread to make snarky comments about our observation that you were gone, but couldn't be bothered to answer the questions. Which makes it clear your only purpose in starting the thread was to whine and complain about how you've been wronged, not to give us helpful information so it wouldn't happen to us, nor to ask us for information so it wouldn't happen to you again, but just to COMPLAIN.

No soup for you.

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I pray it does not occur that the last thing I did before I died was vacuum the house or eat broccoli.
I'm not going to feed the troll known as mnairus, considering that itsasecret summed up everything quite succinctly on the last post. It is just mind-boggling that people complain to complain without offering any examples of what a company may have done and then when others with experience try to assist, they get critiqued to no end?

Pah-leaze.
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I did the shops for them and it shops to be paid as I had always been paid for the shops in the past for many shops that I performed for them. I looked at my shop payment status one day to realize and it said hold pay. I contacted MCP and they refused to respond so I had to keep sending them emails and they then said it was there decision to not pay based on there decision and they said that they would not give anymore details after this. I had done many shops for them before this without any problems. I have received private messages from many people about similar problems from mcp. If you look at other posts on here there is a lot negative things about market force and bestmark
I could be off base on this, but I think if the payment status is "hold pay" there was something unacceptable about the shops. I agree it would be helpful if they told you what they found that caused them to make that decision, but companies are under no obligation to tell us why they decide to stop using our services.

You will find negative posts about almost any company, and the more work they have the more you will find. Many shoppers do not have problems with Market Force, Bestmark, and Measure.

There are hundreds of companies, but it hurts to lose a relationship. It is better to have more companies than to have less. We need to be careful to work within guidelines and deliver reports they can use. If we fail to provide what they need, there may be no warning before we're let go.

Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
Refusing to tell you what was wrong is probably a sign they suspected (rightly or wrongly) some kind of dishonesty in the report and they weren't going to tell you what it was because they think that might help you avoid being detected on some other shop.

If I tell you you're not welcome to visit me any more and you demand to know why and it's because I think you were the one who broke into my shed and stole my lawnmower, it is not in my best interest to tell you that because then you'll want to know how I know and if I tell you there is a hidden camera in my pine tree you'll know what to avoid the next time you need a garden tool. (And there really is a camera in one of my pine trees)

So my guess is that the client disputed the report and there was some proof (or maybe even just a declarative statement by the client) that they were right so the report was rejected and they're not going to tell you why because that might enable you to avoid detection for the same infraction next time.

And I'm not at all saying you did anything wrong, only that the client may have said you did to get the report rejected and the manager off the hook for a bad shop report. You're not the first one this has happened to and you won't be the last. Yes, it sucks.

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I pray it does not occur that the last thing I did before I died was vacuum the house or eat broccoli.
mnairus Wrote:
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> Lisa if you want to continue with your childish
> behavior why don't you send me your contact info
> so my attorney can contact you. You started the
> inappropriate behavior in the first place


mnarius, this is the internet. It doesn't work that way. I would say "please stop embarrassing yourself", but it's pretty amusing, so...
The alternative, mnarius, is to have your attorney file a suit against MCP instead of trying to hassle LisaSTL. That would be one way to find out why they have refused payment. It would also likely get you paid, and then deactivated.

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I pray it does not occur that the last thing I did before I died was vacuum the house or eat broccoli.
Segway! LisaSTL, Your comment about the number of shops you do each year amazes me smiling smiley I have seen some others post what I consider to be impressive numbers. I may be too picky in my assignments right now, but when I grow up, I wanna be just like you! Even when I am reading a thread that has begun the downward spiral, those types of comments lift me up to the hope of making this thing work. smiling smiley Thanks smiling smiley
I have had the same experience with this company. I did three cell phone shops, they only paid for one! The reason?? The report was "late"??? They give a 24 hr turn around. The level of information and the survey is rather extensive for a tem dollar shop. I do not do cell phone shop for them. In addition, I limit the ten dollar shop that I am willing to do. If it is a company whose product I would buy anyway, then I do the shop as I get reimbursed for an activity that I would pay for. However a ten dollar shop over 5 miles or for a company I don't like is hardy worth the time and effort.
Thanks ya'll for responding to my question. I did finish the required training, submitted a writing sample and photo. The 2 shops that I applied for are still showing as open and not assigned to anyone. The shops are just sitting there and one of them passed the due date and then was re-posted with a new due date. I've completed about 50 shops with other companies and have been employed as an investigator for the US Gov for many years, writing tons of detialed reports, so I don't get whats going on with them.

Guess I will contact their headquaters and see if I can anybody to respond. I hate feeling that I wasted my time completing all that info required to register with them, and then just to be ignored. It's not like I have all this free time to waste completing forms and applying for jobs.
Sometimes it can take a week or even more to get awarded assignments from MCP, DandrewJ. So hang in there.

_____________________________________________________________________________
"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
Definitely give it time. MCP is not a huge operation and this is a big project. It is certainly no reflection on you and is probably just a case of the scheduler(s) being slammed right now.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Warning: This User Has Been Banned or Is No Longer Active
MCP used to be a good company and then they went down hill. They used to pay much better then they do now and they also lost many clients also. There are many good companies out there some companies that others complain about on here that I have never had problems with. Bottom line as you stated is that there are always going to be bad shop companies out there
How odd! MCP has expanded its client base significantly. We might was well be talking about different companies, for all the alignment of some comments with the facts.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Yes their client list has grown significantly, they have had to utilize the services of an independent scheduling company to keep up with the demand and they are adding office staff. Certainly not the normal behaviors of a company on it's last legs.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
@mnairus MCP going down hill? Wow man, where you get your information is absolutely incredible to me. Really, it is. And FYI, the reason why some of the fees that you have seen drop in the past is due to MCP taking on a new client and that is the rate that was negotiated with said client. That's the way it is in business.

Further, if you don't like them, just don't accept further assignments from them. Its just that simple.
Dandrewj,

I made a similar request for a shop with them in a remote area I was traveling through. If it is the same shop, the scheduler told me that the shoppers needed to be approved by the client, and they had a very limited pool of shoppers that had been approved. They may be in the process of getting approval for you. I do know that I went through the same cycle of seeing jobs post and repost while I continued to show as an applicant. I had to call and talk to the scheduler to find out he could not assign the shop to me.
SarahD
Specifics, please.

_____________________________________________________________________________
"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
I think I'm done with them, over the last 5 days I've sent 5 emails to the schedulers and have received not a single response. These were valid questions with an easy response. The scheduler's emails are the only contact information I can find, (other than general telephone numbers and email address for the headquaters). In addition their instructions are poorly written and the website blows b/c it's waaay too slooow and not user friendly. As I mentioned before, you apply for a shop and nothing happens, I've found that ALL of the other companies send me an email if you don't get the shop, however I find it rare to not get a shop. I've applied for 6 shops with them and was only assigned one the others just disappeared from my dashboard. They just seem shady to me, judging by the lack of contact information and how/when they pay etc etc. Too bad because they have some high pay auto shops and apartment shops and dentist and chiropractor.
I havd never worked for MCP but have found that most other companies that are not self assign do not inform me when a shop is given to another shopper. I just no longer see it under my applications. This seems to be a common practice. One of the companies that does inform me is BeyondHello.
Because you are not getting every shop you apply for and they don't notify you when you don't get the shop does not make a company shady. I've only seen those notifications come from Sassie companies which leads me to believe it is a function of that platform and not available on Shopmetrics.

What is shady about how and when they pay? Their payments are always on time and net 30 is standard in this industry.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Thanks and much love to LisaSTL! You are the bomb!
Yes, I agree with LisaSTL about the Sassie notifications if you do not get a shop you apply for. Many companies besides MCP do not notify when you don't get a shop - like QAMS, Strategic Reflections, Shop Angels.....any non-Sassie company. In addition, some Sassie companies do not notify you when you do not get a shop you applied for - for example, Service Check. I think it is a Sassie thing and I think the feature can be turned on or off so even Sassie companies sometimes do not use it.
mnairus Wrote:
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> anyone have problems with this company. I did
> shops for them for a major cell phone company and
> they make up excuses for no payment.
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