"No problem"

Is this an acceptable or unacceptable reply? My Millennial and Gen-Z daughters, nephews and nieces never say this. Nor do their friends. There have been MSC reports where they ask if "No problem" was a reply. I recently went to Chipotle and experienced this. I recall this happening whenever I performed their shops years ago. Does not bother me but is it considered acceptable?

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To me, it's akin to "My bad."

Edited 1 time(s). Last edit at 05/16/2024 10:18AM by BusyBeeBuzzBuzzBuzz.
In seems like a good reply, then. A courtesy.
"No problem" does not a "You're welcome" make.

If your path dictates you walk through hell, do it as though you own the place. -unknown
@drdoggie00 wrote:

"No problem" does not a "You're welcome" make.

No problem is the new you're welcome.
Another one I get a lot lately is instead of a "thank you" or even a "have a nice day," cashiers will just say "You're good to go." Both that and "no problem" are not acceptable since they do not replace "thank you" or "you're welcome."
I remember years ago, a man yelled.at me for saying that. He said Thank You and.I said No Problem. He told me that was an inappropriate response.because it implies there was a problem.

Just something i never forgot.
I don't find it something worth getting arsed about.
According to my google search no problem is part of the lexicon. I hear it and no problema or no problemo often.
see below

"No problemo" is a slang expression that's common among English speakers in North America, and is sometimes used as an example of "pseudo-Spanish" or mock Spanish. It's a popular elaboration of "no problem" that started somewhere in the 90s and has since become part of the lexicon.

Until I read some of your feelings above I never thought of it in a negative way.
I use "no problem" often but that phrase is informal and sometimes inadequate/inappropriate. "You are welcome" is safer and more polite. "My pleasure" and some other phrases are also fine.

I compare using "no problem" with using "my bad" instead of "I am sorry." "My bad" may be fine among "bros" but won't cut it when the situation or relationship calls for a real apology.
That man had issues. I would not be surprised if he also told women to smile.
@Datagirl wrote:

I remember years ago, a man yelled.at me for saying that. He said Thank You and.I said No Problem. He told me that was an inappropriate response.because it implies there was a problem.

Just something i never forgot.
Since the BEE mentioned an interaction between sexes, I'll add that I accept English is devolving. I would not, though, engage in conversation with a woman who employs any of the below in her speech:

1-Like
2-He/she goes
3-Whatever

I do not criticize those for whom the above is a manner of their expression; such is their right. As to "no problem," I cast my vote for "you're welcome."
Whenever I do a shop and I'm asked to evaluate the interface I had with an employee, I always end with, "Thank you." If I don't get a response back from the employee, I indicate as such in my findings.

Ah, kids today. Now..."get off my lawn!" smiling smiley

(Actually, it's mostly the parents who don't teach manners to their children. But I digress...)
The airport I shop is very interested in whether I am given both a thank you and an additional departing remark (ie “Thank you, have a safe flight.”) When I’m handed the receipt or the thing I bought I smile and display a positive demeanor but say nothing to give the employee a chance to say something. Sometimes I get “you’re all set” which I rate as a thank you but not a departing remark and I explain as much in the narrative.
@pegleg2000 wrote:

@drdoggie00 wrote:

"No problem" does not a "You're welcome" make.

No problem is the new you're welcome.

Only if we accept it and I don't.
@sandyf wrote:

According to my google search no problem is part of the lexicon. I hear it and no problema or no problemo often.
see below

"No problemo" is a slang expression that's common among English speakers in North America, and is sometimes used as an example of "pseudo-Spanish" or mock Spanish. It's a popular elaboration of "no problem" that started somewhere in the 90s and has since become part of the lexicon.

Until I read some of your feelings above I never thought of it in a negative way.

LOL "lexicon" brought to you by the same nitwits who rewrite classic books because someone might be offended.
I have had this discussion with English professors. We came up with an interesting question, what does "you're welcome" mean? What exactly are you welcome to? With some research, we came up with a historical patten that seems to be "You are welcome to my efforts". The "no problem" is more a shortening of "It was not a problem for me to do this for you". So "thank you" is an idea that you are entitled to the effort whereas "no problem" is more of an I'm happy to help idea.
Many good opinions, but keep in mind this was at a burrito joint whose target market is millenials and younger. Meatloaf and prune juice are not on the menu.
Interesting discussion. My thought is that if a customer is asking for a specific statement, then they have to have trained their staff to say this or not say this. Did the cashier say " Bon Apetit" when you placed your order.? Did the cashier address you with a familiarity such as "Dear" or "Hon"? And I don't think just because Google says anything is part of a Lexicon makes it acceptable to the company. I will make exception for a senior from the South who uses terms of endearment. smiling smiley I also dislike "You're good-to-go! That is not a thank you!
Would you engage in conversation with a man who talks like that though? Welcome to certain parts of California! Mwahahaha!

Don't even get me started with vocal fry. <<shudder>>

@shopperbob wrote:

Since the BEE mentioned an interaction between sexes, I'll add that I accept English is devolving. I would not, though, engage in conversation with a woman who employs any of the below in her speech:

1-Like
2-He/she goes
3-Whatever

I do not criticize those for whom the above is a manner of their expression; such is their right. As to "no problem," I cast my vote for "you're welcome."
The BEE states--Don't even get me started with vocal fry. <<shudder>>

Bob comments-I had never heard that term. I accessed it on Goggle and still do not understand the meaning.

BEE inquires of Bob--Would you engage in conversation with a man who talks like that though?

Bob replies-No. As the overwhelming number of my social contacts are female, it did not occur to me, in my original post, when I differentiated between the sexes.
@shopperbob

[www.youtube.com]

I hear much less vocal fry here in Northern CA than when I lived in Southern CA. As for the improper like/goes/whatever usage, it's all too common here among younger folks.
From my recollection as a So Cal gal (who by the way has no idea what fry means) those likes and goes were part of the Valley Girl thing. I do not live in the Valley (San Fernando valley which for those who do not know is north of our short mountain passes that separate LA proper from the rest of LA. I live only 10 miles or so south and only hear that talk on the movies, radio and tv. I hear it a lot of TV talk shows I occasionally listen to. Aside from being very annoying many of the youth who speak like that on TV talk shows are not living in California at all.
I have a question regarding the OP's original post. Are you wondering if you should mark someone down in a mystery shop if they reply to your thank you with "no problem?" or is this just a general query about something that bothers you. I am not sure what your post is asking. Most of my mystery shop encounters want me to say nothing at all and instead wait for the service provider to say thank you to me. I find it very difficult to just walk away and not say Thank You to someone who offers me service. For me that is one of the hardest part of the shop. But because I try to wait I often just get a thank you and I am the one who says the reply to that.
@sandyf wrote:

From my recollection as a So Cal gal (who by the way has no idea what fry means) those likes and goes were part of the Valley Girl thing. I do not live in the Valley (San Fernando valley which for those who do not know is north of our short mountain passes that separate LA proper from the rest of LA. I live only 10 miles or so south and only hear that talk on the movies, radio and tv. I hear it a lot of TV talk shows I occasionally listen to. Aside from being very annoying many of the youth who speak like that on TV talk shows are not living in California at all.
I have a question regarding the OP's original post. Are you wondering if you should mark someone down in a mystery shop if they reply to your thank you with "no problem?" or is this just a general query about something that bothers you. I am not sure what your post is asking. Most of my mystery shop encounters want me to say nothing at all and instead wait for the service provider to say thank you to me. I find it very difficult to just walk away and not say Thank You to someone who offers me service. For me that is one of the hardest part of the shop. But because I try to wait I often just get a thank you and I am the one who says the reply to that.

...and here I was waiting for you to say, "...gag me with a spoon..." smiling smiley

"...like TOTALLY!..."

Edited 1 time(s). Last edit at 05/16/2024 08:00PM by maverick1.
According to Miss Manners, "You’re welcome’ is never the wrong response to someone who shows gratitude.
Or “I was happy to be of assistance" when an alternate form of thank you is expressed.

As for tone/sound, "vocal fry" makes my ears cringe. As well as the pronunciation of S as SH; shtreet instead of street.
I don't like "No problem." I always think,"Of course it's no problem, it is part of your job." On a shop, however, I would give them credit for thanking me if they said that unless they were checking for some exact phrase.

Regarding an earlier post, I try not to say thank you first, especially if that is being evaluated. When I was (very briefly) editing recorded calls, some shoppers would markdown after thanking the employee and getting the natural reply of you're welcome. That didn't seem fair. I try to end with something like "OK. Am I all set?" Then there's a chance to thank me.

Any commercial with vocal fry sends me diving for the mute button.

Edited 1 time(s). Last edit at 05/16/2024 09:47PM by Threemom.
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