ISecretShop woes

Just boy howdy.

Accepted two new-to-me shops for Intouch-Insight.

Three hours prep. Because of the "platform". New to me.

Four hours drive time. One and a half hours on site.

$40 in gas.

Five hours on reports. Deadline: 10:00 AM today.

Time hit submit button: 9:59 AM.

Shop pay, $100.

I figure I net about $3 an hour.

Worse yet, I still do not feel competent on the ISecretShop reporting platform. Had to do the reports over and over again, because my answers were not recorded. Ugh.

Any advice on using ISecretShop?

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I have had the same frustrating experience of answers not recorded although I click on the button to advance to the next question. I go to submit and "unfinished" areas reappear.
What device are you using? I have done plenty with ISS. I don't do it with mobile. I do laptop. Is that possibly the problem?
I've done plenty on ISS shop for Insight Insight. I've never had a problem an I've found their schedulers very helpful. I've gone from the app to the website on my desktop and have been able to complete/finish shops that way.

But lately I've had some issues in assigning shops on the ISS shop app with Intouch Insight.
Cease, I would recommend contacting the scheduler. If you don't have the information, message me and I'll give you the text contacts I have.
I have generally found it faster and easier to use the phone app for iSecretShops. Since there are usually only a few written answers, I find it faster to use my phone. When a shop moves from Sassie to iSecretShop, I usually applaud because the report is always easier to complete.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
I will always prefer a 24" monitor over a 5" screen on phone. I get that sometimes its necessary to enter on phone, but I still would rather travel with laptop and enter on a 15" screen over a 5" screen.

I love Sassie OOPS technology allowing me to skip answers/explanations and jump right to them to finish.

@myst4au wrote:

I have generally found it faster and easier to use the phone app for iSecretShops. Since there are usually only a few written answers, I find it faster to use my phone. When a shop moves from Sassie to iSecretShop, I usually applaud because the report is always easier to complete.
Never had any issues with it either on the Android app on my phone or Firefox browser on my laptop.
Oh, the scheduler said photos had to be geotagged. My digital camera won't do that, so I had to use my phone for the photos.

Idiot that I am, I do not know how to get photos from my phone to my pc. And since I have only 1 working finger on each hand, it is now much easier for me to "type" on my phone than on the pc. So I tried to use the mobile, but the reports just wouldn't submit, so I went to the PC, but my answers, even though I had "saved" them, had disappeared..

sad smiley

And when I got home today, even though I could see my photos in the report on my pc before I hit submit, photos weren't on the reports, and I must now resubmit my photos.

Ugh.

And yes, the scheduler has been marvelous. Much of the prep time was on the phone with her!
I no longer know how to get pictures from phone to laptop. Don't even own a laptop anymore.
The photos are so easy to take with my phone and put into InTouch report from my phone.
If I want to do part of the report on my tablet I just save what I've done so far on my phone and open report on my tablet. I've never had a problem.

When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.
Alexander Den Heijer
I've done a handful of shops using my phone on this platform and never had any major issues. I have two more scheduled in the next few weeks.
I think part of the problem is the rural area I was shopping had no (zero, zip, none! ) cell coverage. Not enough to even make a phone call. And when I had cell coverage, it was AT&T country, and my service is Verizon.
I have a location that has pretty bad reception like this, but if I go about 5 mins away, it improves enough for me to do it. I have a simple app to do time stamped/location pictures just called TimeStamp Camera.

@ceasesmith wrote:

I think part of the problem is the rural area I was shopping had no (zero, zip, none! ) cell coverage. Not enough to even make a phone call. And when I had cell coverage, it was AT&T country, and my service is Verizon.
@joanna81 wrote:

I have a location that has pretty bad reception like this, but if I go about 5 mins away, it improves enough for me to do it. I have a simple app to do time stamped/location pictures just called TimeStamp Camera.

I use TimeStamp Camera too. I did notice the other day when I didn't have an Internet connection (data nor WIFI), it put the date and time on the picture, but not the location. Just something to be aware of. I thought it would use the GPS but apparently doesn't.
4 hours of driving means at least a couple of hundred miles. That's well over $100 in tax deductions, which makes for no tax liability for you for this job. I always factor in the mileage deduction when evaluating prospective shops.

Have synthesizers, will travel...
@CoolMusic wrote:

4 hours of driving means at least a couple of hundred miles. That's well over $100 in tax deductions, which makes for no tax liability for you for this job. I always factor in the mileage deduction when evaluating prospective shops.

We all have to pay for repairs or a new car at some point. Mileage should be treated as an expense, not just a deduction. Doing $100 of shops while driving 200 miles is a bad deal because 200 miles * 50cents/mile = $100 in expenses. Then, $100 income - $100 expenses = zero profit for hours of work.

Edited 1 time(s). Last edit at 06/26/2023 11:12PM by boridi.
You are correct, but you understated the effect. The current IRS mileage rate is $0.655 per mile.
quote=boridi]
@CoolMusic wrote:

4 hours of driving means at least a couple of hundred miles. That's well over $100 in tax deductions, which makes for no tax liability for you for this job. I always factor in the mileage deduction when evaluating prospective shops.

We all have to pay for repairs or a new car at some point. Mileage should be treated as an expense, not just a deduction. Doing $100 of shops while driving 200 miles is a bad deal because 200 miles * 50cents/mile = $100 in expenses. Then, $100 income - $100 expenses = zero profit for hours of work.[/quote]

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
Yep, always taken into consideration.

But still, not enough hours in a week to make a living if you net $3 an hour, LOL!

(Two more days of e-mails and resubmitting added 4 more hours to time spent. )

@CoolMusic wrote:

4 hours of driving means at least a couple of hundred miles. That's well over $100 in tax deductions, which makes for no tax liability for you for this job. I always factor in the mileage deduction when evaluating prospective shops.
@boridi wrote:

@CoolMusic wrote:

4 hours of driving means at least a couple of hundred miles. That's well over $100 in tax deductions, which makes for no tax liability for you for this job. I always factor in the mileage deduction when evaluating prospective shops.

We all have to pay for repairs or a new car at some point. Mileage should be treated as an expense, not just a deduction. Doing $100 of shops while driving 200 miles is a bad deal because 200 miles * 50cents/mile = $100 in expenses. Then, $100 income - $100 expenses = zero profit for hours of work.

Better to stay home and relax in my opinion. One is losing money by doing these jobs, but that is not new.
Cease - to get pictures from your phone to you computer, you can just email them to yourself.
Also, you can usually plug your phone's charging cord into your computer's USB port. Your computer should give you a prompt allowing you to enable seeing the phone photos on your computer's file browser, and copy them over. You may be prompted on the phone to allow the file transfer. But emailing works too in a pinch.
Mystery, you vastly underrate my tech ineptitude! I wouldn't have a clue how to get them into the report from an e-mail, LOL!

As for making a "loss" on the shop, I had my reasons: first shops for this company. So some prep time is an investment toward future shops. And $100 is my minimum for driving all that way. Of course I had other assignments in the area that day, so the mileage can be spread out over them, as well,

My main problem was the length of time inputting the reports. I assumed my difficulty was my unfamiliarity with the reporting platform.
@myst4au wrote:

You are correct, but you understated the effect. The current IRS mileage rate is $0.655 per mile.
quote=boridi]
@CoolMusic wrote:

4 hours of driving means at least a couple of hundred miles. That's well over $100 in tax deductions, which makes for no tax liability for you for this job. I always factor in the mileage deduction when evaluating prospective shops.

We all have to pay for repairs or a new car at some point. Mileage should be treated as an expense, not just a deduction. Doing $100 of shops while driving 200 miles is a bad deal because 200 miles * 50cents/mile = $100 in expenses. Then, $100 income - $100 expenses = zero profit for hours of work.
[/quote]

Great point about repairs and depreciation. I personally drive a car that costs less than 50 cents per mile, so I still win with the mileage deduction, but also factor it into my expenses before accepting shops.
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