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"Bad" experience with Intouch Insight

December 26, 2022 07:08AM
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Moderator Note:

Post deleted for naming Client when MSC has been named in the title. Feel free to remove the violation and then repost.

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December 26, 2022 09:45AM
I am sorry you had a bad experience, but you have the client name and the MSC mentioned in one post. You should remove one or the other because it's against forum policies and your contracts to have both mentioned.

Shopping Arkansas, Louisiana, & Mississippi.
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December 26, 2022 02:57PM
I've never done this type of shop as this client isn't in my area. But I've done MANY shops for Intouch & have worked with Jen in the past.
1. In my experience guidelines have been fairly clear & straightforward
2. Jen has always been easy to communicate with if their was a question.
3. The fact that you posted this breaking forum rules tells me either you aren't professional and don't care or you didn't read the forum rules. My guess is you didn't read the forum rules carefully.
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December 26, 2022 08:03PM
I've only really been working with Intouch Insight this year as they have picked up a client in my area. Most of the shops have been in ISecreShop.

They just recently merged/purhased SeeLevel so I will continue my SeeLevel shops.

I've found the Intouch Insight schedulers to be very responsive either via e-mail or phone. And YES, you can get them on the phone! I've talked with multiple different schedulers.

The schedulers at SeeLevel I have dealt with have been good also. I've worked mainly with Barb.

I have to say most of the problems I've had with SeeLevel were my fault not theirs. The one time I did a shop without waiting for the 9 month rotation and getting a 1, I don't think was my fault. Their system allowed me to self assign the shop and I submitted a completed shop. I could see not counting the shop, but I don't agree with giving me a 1 rating on the shop.

BTW, Intouch Insight pays in about 14 days. I really like this part of working for them.
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January 19, 2023 02:57PM
We appreciate that you are shopping with us on the Intouch and SeeLevel side and that your experiences have been good!
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