1. Forums
  2. Mystery Shopping Company Discussion

Help! Didn't get paid from Ipsos Shopmetrics side. Who can I contact?

October 05, 2021 01:56AM
Hi,
I'm a new member here, but not new to Mystery Shopping. This is the first time anything like this has happened.
I see my pay statement in Ispos Shopmetrics pay history, but it there is no corresponding Paypal deposit. I've contacted the only email that I can find associated with payment (mspayments@ipsos.com) twice, and I've heard nothing in return for over two weeks.

Does anyone have a better email contact for payment problems?

Thanks in advance,

-meg-
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

October 05, 2021 02:08AM
(Disregard)

Edited 1 time(s). Last edit at 10/05/2021 02:08AM by KA047.
Reply
October 05, 2021 03:23AM
The statements are typically generated on Mondays and the payments transferred the following day.
Reply
October 05, 2021 03:32AM
I am missing pay period 441 (9/14 - 9/21). It's already been two weeks.
Reply
October 05, 2021 05:31PM
Did you do other shops for them that have been paid, either before or after the missing payment?

I had a problem, and reached out to the scheduler. She forwarded the payment problem to someone else, who took care of the problem. There was a typo in my e-mail that I had listed for PayPal -- totally my error, too! I corrected the typo, and my payment came the very next pay cycle.
Reply
October 05, 2021 06:20PM
Mystery.shopping@ipsos.com and ask for payment. If you don't hear from them ASAP, let me know Jennifer.barrick@ipsos.com

Jennifer Barrick
Independent Scheduler
Reply
October 07, 2021 06:36PM
Shout out and thanks to Jennifer, who got the ball rolling for me. I got paid today!
Reply
October 07, 2021 06:58PM
I completed my first shop through Jen in the fall of 2005. In the passing years since that occasion, all of my contact with her has been first rate.
Reply
October 11, 2021 05:17AM
I have to agree, Jennifer has been responsive and helpful.
Reply
November 04, 2021 01:09AM
Is Jennifer the boss?
Reply
November 10, 2021 03:09AM
@jenniferatgfk wrote:

Mystery.shopping@ipsos.com and ask for payment. If you don't hear from them ASAP, let me know Jennifer.barrick@ipsos.com

I have a shop "received" since early September which has not been paid. Shops before and after it had been paid. Thanks for the info and I will use the first email address given and hope for timely payment. It's the multiple steps online order and shipping shop.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
Reply
Sorry, only registered users may post in this forum.

Click here to login