According to @MisterBill 's own logic, he was wrong.

@MisterBill wrote:

@MSF wrote:

@MisterBill, do you not understand the difference between the following?

"I think it is going to rain this afternoon."

"It is going to rain this afternoon."

Yes and in both cases I would say "Oops I guess I was wrong" when it didn't.

@AZwolfman wrote:

@MisterBill wrote:

@AZwolfman wrote:

@MisterBill wrote:

Or maybe they prioritized paying the people who were due reimbursement. None of mine were reimbursement.

No, that's not it. I am owed over $500 in reimbursement from the sole shop I did in mid-March. I should be paid for the shop by June 15, according to their stated pay schedule. I will contact them if I have not received payment by then.

I was referring to people (like me) who had done February shops. Your payment isn't even due yet so I'm not sure how you can be telling me that I'm wrong.

Please calm down; you said "MAYBE they prioritized..." Therefore I did not accuse you of being wrong. I merely said that they were apparently not paying shoppers owed reimbursements first, since they still owed me more than $500 reimbursement for my mid-March shop.

@shopperbob, the scheduler is the shopper's contact for any questions or problems that arise with the shop (e.g., clarification of shop instructions, discrepancies in the shop requirements, and missing payments). KSS has an obligation to both clients AND shoppers.

@shopperbob wrote:

MSF closes-- KSS partnered with HSB on these shops. So Lorri has the obligation to make a decent effort to see that the shoppers she recruited get paid.

Bob disagrees--An independent scheduler's obligation is to their client, in this case SS.

@AZwolfman wrote:

Please calm down; you said "MAYBE they prioritized..." Therefore I did not accuse you of being wrong. I merely said that they were apparently not paying shoppers owed reimbursements first, since they still owed me more than $500 reimbursement for my mid-March shop.

I meant prioritizing the payments that were overdue, since they had not paid some of us. I thought it should have been clear; I guess not.

Oh look. Got paid today, just as expected.
A whole bunch of people here, wasting a whole lot of time. You must be bored.

I just wanted to state that without contacting anyone even thou I intended to but just never got around to it I was paid today for my two shops done in late Feb. It was only $29 and had nothing out of pocket being reimbursed. I have always been paid albeit with the last few shops late per their schedule. I feel that they may have cash flow problems and the Corona Virus may hurt them even more. I personally will not take any shops that require reimbursement beyond maybe $30 that I can afford to lose if the company does go belly up. I also won't and would advise against doing heavy amounts of work for them as I can't afford to lose fees for my time. I personally have not ever done a ton of work for them as they normally take around 90 days to be paid which is way to long in this industry.

On the KSS scheduling side

In my experience most scheduling companies just schedule the job on the mscs site they are scheduling for. I know at one point kss had and I believe still do their own sassie site. I also know most schedulers not just KSS refer any payment inquires to the payment person or department of the msc for whom the shop was done or replay back with an email of the person or department to contact. The MSC is ultimately the one responsible to pay the shopper that did the shop for them despite who scheduled it, even if it was an outside company like KSS or Redbrick Scheduling to name a few.

You did one shop and maybe shelled out a few bucks to do it, if anything at all. A whole bunch of people laid out a good deal of their own money for this company and expected to get it back at the agreed upon time, not weeks later with no updates or explanation.

@SoCalMama wrote:

Oh look. Got paid today, just as expected.
A whole bunch of people here, wasting a whole lot of time. You must be bored.

@MSF wrote:

You did one shop and maybe shelled out a few bucks to do it, if anything at all. A whole bunch of people laid out a good deal of their own money for this company and expected to get it back at the agreed upon time, not weeks later with no updates or explanation.

@SoCalMama wrote:

Oh look. Got paid today, just as expected.
A whole bunch of people here, wasting a whole lot of time. You must be bored.

Wrong as usual.

@SoCalMama wrote:

@MSF wrote:

You did one shop and maybe shelled out a few bucks to do it, if anything at all. A whole bunch of people laid out a good deal of their own money for this company and expected to get it back at the agreed upon time, not weeks later with no updates or explanation.

@SoCalMama wrote:

Oh look. Got paid today, just as expected.
A whole bunch of people here, wasting a whole lot of time. You must be bored.

Wrong as usual.

Oh really?

@SoCalMama wrote:

He only owes me $36. I can take it or leave it. I'm not sending an email for $36.

@MSF wrote:

@SoCalMama wrote:

@MSF wrote:

You did one shop and maybe shelled out a few bucks to do it, if anything at all. A whole bunch of people laid out a good deal of their own money for this company and expected to get it back at the agreed upon time, not weeks later with no updates or explanation.

@SoCalMama wrote:

Oh look. Got paid today, just as expected.
A whole bunch of people here, wasting a whole lot of time. You must be bored.

Wrong as usual.

Oh really?

@SoCalMama wrote:

He only owes me $36. I can take it or leave it. I'm not sending an email for $36.

I have been owed anywhere from >$30,000 to $12 in a month from HS Brands.
I always get paid.
Move along.

Well mine is a casino reimbursement shop from Dec 10,2019. Lisa contacted back in April saying it would be paid with the next batch and it is still in pending payment status. I am owed 500+. I know I will be paid, but this is sooo slow.

SoCalMama, That’s good that you can wait that long for your money. The rest of us need our money and don’t like waiting more than 3 months to be paid when other companies pay in much less time. No need to be so rude with people. : )

Edited 1 time(s). Last edit at 06/05/2020 05:05PM by Devena50.

Devena50 posts--The rest of us need our money and don’t like waiting more than 3 months to be paid when other companies pay in much less time.

Bob's opinion--Where need is involved, I agree. If, though, it is a matter of desire, it has been my experience, through 17+ years completing assignments, that generally speed of payment equals less money and more conditions. Between 2005 and 2007, I completed as many Longhorn Steakhouse jobs as possible. I was paid $10, a reimbursement of $30, no guest required and a seven day window; the net 90 day payment worked for me. I am currently as satisfied with SS as I was 15 years ago, BUT, also respect the points posted by other folks. My suggestion is to receive the cash you have earned and then decide which direction is best for you.

A $30,000 reimbursement for one month of shops done for HS Brands? How long is your nose now?

Nothing in life is guaranteed. MSCs and other businesses can have good and bad periods. It is not a good sign when an MSC does not have enough cash on hand to reimburse and pay its shoppers at the time it agreed to do so. The lack of communication from the MSC adds insult to injury.

@SoCalMama wrote:

I have been owed anywhere from >$30,000 to $12 in a month from HS Brands.
I always get paid.
Move along.

@MSF wrote:

A $30,000 reimbursement for one month of shops done for HS Brands? How long is your nose now?

Nothing in life is guaranteed. MSCs and other businesses can have good and bad periods. It is not a good sign when an MSC does not have enough cash on hand to reimburse and pay its shoppers at the time it agreed to do so. The lack of communication from the MSC adds insult to injury.

@SoCalMama wrote:

I have been owed anywhere from >$30,000 to $12 in a month from HS Brands.
I always get paid.
Move along.

I was the person in the NV office with a big enough credit line to do the job, so they flew me in to do it.

Paid by check.

It is quite apparent now that the MSC is undercapitalized, so accepting shops from them comes with the added risk of either being paid late or not being paid at all.

@shopperbob wrote:

My suggestion is to receive the cash you have earned and then decide which direction is best for you.

Edited 2 time(s). Last edit at 06/05/2020 06:25PM by MSF.

That's ridiculous that any MSC would ask a shopper to put up that amount and take that kind of risk.

@SoCalMama wrote:

I was the person in the NV office with a big enough credit line to do the job, so they flew me in to do it.

Paid by check.

MSF opines--That's ridiculous that any MSC would ask a shopper to put up that amount and take that kind of risk.

Bob comments--Any MSC is free to ASK of a shopper, with whom they contract, to accept any conditions; said person, being an IC, is then equally free to decline the request. As to risk, I am certain Mama determined the reward was worth the job.

There are a few mscs, not many that if I had the line of credit would be willing to do with some risk for a big payday. Off the top of my head Bare, IPSOS, and Maritz before IPSOS bought their Mystery Shopping division. HSBrands is not one I would put even a few hundred at risk for. One time maybe but not as of the last year.

@shopperbob, sure, but that does not mean that it is right for an MSC to do that. It would not be right, for example, for an MSC to ask shoppers to take assignments that would put them at added risk for contracting the coronavirus.

@shopperbob wrote:

MSF opines--That's ridiculous that any MSC would ask a shopper to put up that amount and take that kind of risk.

Bob comments--Any MSC is free to ASK of a shopper, with whom they contract, to accept any conditions; said person, being an IC, is then equally free to decline the request. As to risk, I am certain Mama determined the reward was worth the job.

MSF responds to Bob--It would not be right, for example, for an MSC to ask shoppers to take assignments that would put them at added risk for contracting the coronavirus.

Bob agrees and disagrees--If the shopper were ignorant of the virus, I would agree with you. If, though, they did so with full knowledge of the danger, the responsibility is on their head. The key word here is ASK.

@shopperbob, just because someone can ask something or do something does not mean they should. I would not ask my neighbor to borrow 30K. I would not ask my boss about their sex life. Just because you CAN do something does not mean you SHOULD.

I spoke to a staff at HS Brands yesterday. She said the office had been closed during the pandemic, although some staff were doing work from home. She had just gone back to work in the office, and she is the only one in the office. She said that since their office was short staffed but should have payroll caught up by end of June for the shops assigned by HS Brands. Shops assigned by KSS are being handled by a different staff. She asked me to contact her if I have not received payment for my March shop by the end of this month (June). I have done thousands of jobs for and received tens of thousands of dollars from HS Brands in the last dozen years, and I have no doubt I will get paid. They are very much still in business, and their clients have begun returning.

Since this is an unusual situation, I am giving them the benefit of the doubt.

They have been late with payments for over a year now. Other MSCs are dealing with the pandemic too, but have still paid their shoppers on time.

@audrialyn30 wrote:

Since this is an unusual situation, I am giving them the benefit of the doubt.

I just got paid by HS Brands for shops I did back in February. ????????????‍♀️

@SwimMom wrote:

I just got paid by HS Brands for shops I did back in February. ????????????‍♀️

Yes, many of us did. They typically pay 2 1/2 months after the end of the month when the shop was completed, so they were 2-3 weeks late. That's the whole discussion here. It seems like some people are also being paid earlier than scheduled for March-April shops.

Edited 1 time(s). Last edit at 06/07/2020 11:49PM by MisterBill.

MSF,

The examples you used were both of a personal nature; this is BUSINESS!

I still have not been paid for an oil change shop from early March....

@salisburync wrote:

I still have not been paid for an oil change shop from early March....

Your payment is not due for another week or so.

My March shops show "pending payment!"