ICCDS

January 16, 2011 09:17PM

The scheduler has the power! Lots of times I miss out or get passed over. However, my scheduler always then sends an email expressing appreciation, and notifies me the shop went to someone else.

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January 16, 2011 09:54PM

I like them, although they do not pay high fees and their report form and submission of the receipt is quirky. They are self-serve in my area. This may be a choice that the area scheduler makes, because I have heard they are not self serve in other areas. I worked for over two years with one scheduler that I really liked (never talked to him/e-mailed only when I asked him something, which was fine with me) and all the area jobs were self-schedule. He left ICCDS several months ago and a new scheduler/area manager took over. She stopped the self-schedule and started to e-mail shoppers with opportunities and request that they e-mail her back, then she would decide who to award the shop to and she would e-mail you that you were assigned. I felt the loss of self assign made the shops less attractive to me, so I did not request any shops. After a month, this arrangement sounded permanent to me (no more self schedule ever) so I responded to one of her e-mails and told her, as nicely as I was able, how I felt. She responded that this worked best for her. So did not respond and continued to not apply for jobs. Suddenly, the next month, self schedule again. Maybe other shoppers in my area felt as I did.

January 16, 2011 10:22PM

Here, it's a hybrid. You're notified of available shops, and then you can self-schedule. That said, I can tell you for a fact that not everyone receives the same offers. The scheduler decides who the emails are sent to. For the most part, that's how she works, although there are some shops that are offered solely via email, with no ability to self-schedule.

January 17, 2011 04:06PM

I find your profile tells them what shops you are most qualified to do...check your profile with them. I just changed mine to say no more P/R, and stopped getting all those emails, I used to do them, no more, the pay 12.00 for two visits 60 miles rd. trip isn't working anymore with the high price of gas.

Live consciously....

January 17, 2011 04:52PM

The profile option may help with screening out the types of shops, but not the other stuff we're talking about.

January 17, 2011 08:10PM

AM...I find your post correct, and have the same experience, but read my above post, that does help stop the floos of emails. They ask if you don't care to do the shop, and if you decline, you state why, they took my name off the P/R shops after I declined and gave reason.

Live consciously....

January 17, 2011 09:51PM

This is a very professional firm. I'm very happy to work with them. Highly recommended.

**** Action Stations, Launch All Vipers *******

January 21, 2011 05:40AM

AustinMom Wrote:
-------------------------------------------------------
> I like them, although they do not pay high fees
> and their report form and submission of the
> receipt is quirky.

Their report forms are, though, mercifully super short. I had to quit doing the high end bag P/R once they closed the location about 1 mile from my home. Like Irene said, totally not worth it.

January 21, 2011 05:05PM

I did not do my last P/R return due to major dental work. Now the 10 day return is overdue and I have a $38.00 wallet...yes, I can return it for merchandise, but not my $$. Now in order to get the purse I want, it's a mere $200.00 more.

Live consciously....

January 21, 2011 05:17PM

Irene_L.A. Wrote:
-------------------------------------------------------
> I did not do my last P/R return due to major
> dental work. Now the 10 day return is overdue and
> I have a $38.00 wallet...yes, I can return it for
> merchandise, but not my $$. Now in order to get
> the purse I want, it's a mere $200.00 more.

I have never done a shop for ICCDS that requires a return portion to be filled out, just a purchase.

January 21, 2011 06:26PM

I have never seen a retail job that doesn't require a return, at least not here.

Live consciously....

January 21, 2011 06:39PM

Irene_L.A. Wrote:
-------------------------------------------------------
> I have never seen a retail job that doesn't
> require a return, at least not here.

Here, on the shops for which the purchase is not reimbursed or included in the fee, the return is always optional. Of course, we all return the items! But, there is no return portion of the shop to be filled out, only the purchase.

January 21, 2011 08:43PM

The items at above shop are so expensive, I can't afford to keep them (would love too). Purchase is optional, but, for me the 10 day thing means I need to return in 10 days...so, it definitely is a P/R.

Live consciously....

January 22, 2011 06:00PM

I did one the other day for the pocketbook place and wound up buying my husband a leather keychain for Valentine's Day; I got paid for the job as it was a bonus pay attached so I was happy as I look at it that the keychain only cost me 3 bucks after the job pay.

And I got one more thing off of my to do list!

January 22, 2011 06:32PM

Good one, suzieboz!

Irene, as for the return, if we're talking about the same store, you do not have to return within 10 days. As long as you have the receipt, they'll take it back.

January 22, 2011 06:36PM

edited to say, they did take it back, and I was misformed by the new Associate....I got an apology and an email giving me $100.00 off a purcase on a handbag.

Live consciously....

Edited 1 time(s). Last edit at 02/01/2011 06:41PM by Irene_L.A..

January 22, 2011 06:43PM

Hmmm. Was it a sale item? Even if not, I'd call and ask to speak to a manager, regardless -- the customer service in these stores is so amazing, it's worth a call telling them you had a personal emergency. You never know...

Very strange that the policy in California would be so different than here. I've returned the item as long as a month later.

January 23, 2011 12:40AM

Does anyone have a contact number for ICCDS? I've been trying to contact a scheduler since Jan. 8th and have sent many emails to various addresses with no reply.

January 23, 2011 12:45AM

Patty Rivers
Office Administrator
ICC/Decision Services
privers@iccds.com
1-800-631-1617 ext 234

Hope this helps (found it on an email from last month)

January 23, 2011 12:47AM

Thanks!

January 23, 2011 01:24AM

As far as I know, Patty pretty much handles billing issues, etc., and quite honestly, she's not always responsive.

Lisa, if you PM me with the name of the scheduler you're trying to reach, I might be able to help. Also, sometimes I've found it helpful to call the main number and just speak to the person answering the phone.

January 23, 2011 04:34PM

I did the handbag shop last year and had to stay in the store for 20 minutes, felt like forever. Then I was able to return the bag in 20 or 30 minutes. That felt forever too as I really had nothing to do after I left the shop. But I was not going to leave the mall and waste my gas. I got paid 15.00 with no problems. I would do it again, if there were two shops to do at the mall so I wouldnt have to wait around to return the item.

January 23, 2011 05:46PM

$15.00? I find the shop and report easy, and I like that you can return to any location -- very convenient for me, as there are a lot of stores in my area. However, they're only $12.00 around here, which is why I won't do them anymore.

January 23, 2011 08:13PM

Only one of these hand bag stores here. How much would you do them for? Is $15.00 to low for me to accept? I also did a shop for $12.50 this month for them. Just had to walk in and get a credit card application which only took a few minutes and I was out!

January 23, 2011 08:22PM

When I did the pocketbook shop it was bonused up to 25.00 with the additional monies so it was well worth it.

That clothing store she emailed me about the other day and I would have done it in a second but someone already picked it up! As it at the one of the buildings you find on a farm?

January 23, 2011 08:26PM

Charlene Wrote:
-------------------------------------------------------
> Only one of these hand bag stores here. How much
> would you do them for? Is $15.00 to low for me to
> accept? I also did a shop for $12.50 this month
> for them. Just had to walk in and get a credit
> card application which only took a few minutes and
> I was out!

I'd do the shop for $15, but still, only when it's convenient. I do a similar one for Beyond Hello every couple of months, but that one is a bit of a pain since you have to return to the same location. The only saving grace is that you can take up to 90 days to return the item.

That $12 fee is just especially hard for me to reconcile, since I do shops like this for other companies in the $20-$32 range.

I've done the credit one as well. I do love the ICCDS "quickie" shops!

January 27, 2011 10:20PM

I did return...got 12.00 for the two visits, easy, but a drive for me, need other shops at that mall to make it worth while...I usually do P/R for $15 to 25.00.

Live consciously....

January 29, 2011 03:47PM

I like them too.

Yes, their fees are low, but their shops are quick,easy, and yes...even fun at times.
Best part? They pay quickly and easily. (via pay pal, from memory).

February 13, 2011 12:30AM

I have found to wait closer to the end of the month and they start adding bonuses. They were offering $12.00 towards the first of the month and I ended up getting $22.00 towards the end of the month. Which company does gym memberships?

February 13, 2011 01:15AM

They don't have p/r shops here and since I'm 3,000+ miles from LA there aren't any upscale Beverly Hills kinds of shops in my vicinity. Here they have my very favorite hardware store kind of shop and a new location of it just opened up last week. I met my purchase requirement by buying a chain saw.

Her Serene Majesty, Cettie - Goat Queen of Zoltar, Sublime Empress of Her Caprine Domain

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