I only take their shops when I need the service, anyway, because I've noticed how lengthy the write ups are. I usually score at 8 or 9/10...But, recently, I was marked so LOW that I was upset. A 6/10 score because of 1 spelling error (em, instead of me...sorry your spell checker didn't catch it!) and the employee was not wearing a name tag the first time, but a necklace with the name and then was wearing a nametag on my return...There were two spellings. I contacted them and told them that the employee had two spellings, not me. They didn't change my score OR change my feedback. How is that MY fault?
They require TOO LONG of a narrative and offer TOO LOW of pay. Seriously, the write ups for them can take 45 mins+ and then adding in the time to do the shop...Jeeze! It averages out to less than $4/hour. NOT WORTH IT ANYMORE.