they are bbbbbaaacccckkkkk Lowes....
Looks like back for pre assignment not just on the board. Same fee :-(
They are posted in my area. Same initial low fee. 
yep I'm not biting til they are worthwhile.....
They seem to be going up on the quick side here... the two locations near me are already double (or a little more) the opening rate. But I wait til they're close to $15.
Any insight on if the new report is easier/more difficult? Shorter/longer? I know we can't share specifics, but in general?
Any insight on if the new report is easier/more difficult? Shorter/longer? I know we can't share specifics, but in general?
Practitioner of the Nerdly Arts.
It looks like the exact same number of questions and comments with most focusing on the main interaction.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I just went and took the training & test, which I easily passed on the first try.
The "Out of Stock" scenario (new) seems like it may take a while to identify an item. Maybe not. At least you can do it at home on their website, not just wander around the store.
I see they removed the "Observed Checkout", too ~ and no greet interactions. The second scenario, I forget what they call it, sounds similar to the original sales interaction.
Good to hear the report is about the same.
The "Out of Stock" scenario (new) seems like it may take a while to identify an item. Maybe not. At least you can do it at home on their website, not just wander around the store.
I see they removed the "Observed Checkout", too ~ and no greet interactions. The second scenario, I forget what they call it, sounds similar to the original sales interaction.
Good to hear the report is about the same.
Practitioner of the Nerdly Arts.
Yes, I'm guessing the out of stock item, found online, may be a challenge.
Evaluating and mailing packages since 1994. I am an undercover connoisseur of customer service, a master of disguise in the aisles, and a sworn enemy of subpar experiences. I blend in, observe, and report—because excellence should never be a mystery.
They hit the board in my area today. $19.
Did you check the board yesterday? Everywhere else they were posted at the starting rate yesterday only to increase today and in many cases there was only one shop for each location. Now there are several for each location and the scenario department is different for each, as is the due date. At first I thought multiple listings was in error, but now have to wonder if they are catching up for the entire quarter.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
The minute nannabelle posted that they were baaaaack, yesterday, I went in to look. Nothing. Now there are 5 scenarios for each location. Some are at $19, others $14.
Wow, they really started out high for some people. There were 4/5 posted per store here yesterday at around 7 - 10 dollar rate. Darn chicken littles.
Evaluating and mailing packages since 1994. I am an undercover connoisseur of customer service, a master of disguise in the aisles, and a sworn enemy of subpar experiences. I blend in, observe, and report—because excellence should never be a mystery.
They certainly did have a hard time getting them posted correctly. How are we supposed to know when it is finally correct
janalou Wrote:
-------------------------------------------------------
> The minute nannabelle posted that they were
> baaaaack, yesterday, I went in to look. Nothing.
> Now there are 5 scenarios for each location. Some
> are at $19, others $14.
janalou Wrote:
-------------------------------------------------------
> The minute nannabelle posted that they were
> baaaaack, yesterday, I went in to look. Nothing.
> Now there are 5 scenarios for each location. Some
> are at $19, others $14.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Started here at $4, now up to $10 and change. Not worth it for me.
The out of stock scenario looks like it would be much harder than first glance and I wonder why they suggest completing it that way. They want you to click around the website until you find something that is not in stock. The way you find this out takes multiple clicks per item. I could see this taking an hour or more. OTOH, I know I could find an out of stock on a store shelf in five minutes. Why is it so important to do it online first, I wonder?
Shopping since 1995; full-time since 2009. Blogging about shopping on www.myfrugalmiser.com.
Just because you see it out of stock on a shelf, doesn't mean the item is out of stock...it could be in the back, up high somewhere and any other number of places...
= + = + = + = + = + = + = + = + = + = + = +
There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody
There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody
techman01 Wrote:
-------------------------------------------------------
> Just because you see it out of stock on a shelf,
> doesn't mean the item is out of stock...it could
> be in the back, up high somewhere and any other
> number of places...
Which I think makes for a perfect scenario. Isn't the purpose of the scenario to see how the employee responds to an out of stock item (even if it is only perceived as out of stock by the customer)? As long as it isn't a huge item like an appliance, I am fine with the associate locating the item for me elsewhere, acting like I will buy it, and then changing my mind before I leave.
-------------------------------------------------------
> Just because you see it out of stock on a shelf,
> doesn't mean the item is out of stock...it could
> be in the back, up high somewhere and any other
> number of places...
Which I think makes for a perfect scenario. Isn't the purpose of the scenario to see how the employee responds to an out of stock item (even if it is only perceived as out of stock by the customer)? As long as it isn't a huge item like an appliance, I am fine with the associate locating the item for me elsewhere, acting like I will buy it, and then changing my mind before I leave.
Shopping since 1995; full-time since 2009. Blogging about shopping on www.myfrugalmiser.com.
Did you even bother to read the scenario? That is not what the scenario states...It must be out of stock. Finding it in-stock doesn't count. If they find the product in-stock then you must find another product that is not in-stock...
I see lots of rejections coming on this shop for lack of reading comprehension
I see lots of rejections coming on this shop for lack of reading comprehension
= + = + = + = + = + = + = + = + = + = + = +
There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody
There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody
techman01 Wrote:
-------------------------------------------------------
> If they
> find the product in-stock then you must find
> another product that is not in-stock...
I did read that part... and *THAT* is the part that will make this shop a gigantic PITA. If they find the product, that *should* be the end of it. The issue was resolved in one of the possible ways it could be resolved. Having to find a second, and possibly third, out-of-stock item is asinine.
-------------------------------------------------------
> If they
> find the product in-stock then you must find
> another product that is not in-stock...
I did read that part... and *THAT* is the part that will make this shop a gigantic PITA. If they find the product, that *should* be the end of it. The issue was resolved in one of the possible ways it could be resolved. Having to find a second, and possibly third, out-of-stock item is asinine.
Practitioner of the Nerdly Arts.
I did read the instructions... that college degree comes in handy every now and then. 
The instructions are not well thought out. Someone in a cubicle in the marketing department thought of this scenario. Someone who does not shop at Lowe's or go into their stores much. It reminds me of my days at the software company. The code writers did as they were told. The user experience engineers, on the other hand, took time to understand how something should work, and then communicated the technical requirements to the coders. No user experience staff were used in the creation of this project.
If I choose to accept the assignment I will follow the guidelines. On this forum, I thought we were allowed to express our opinions about what is right or, in this case, what is wrong with the mystery shopping industry. Requiring us to expend considerable effort online to "find" an OOS - that's dumb. Why not recreate the natural way a customer experiences a product outage - an empty display, for example - to see what the employee does to help? Sometimes the employee grabs a ladder and pulls product from a higher shelf; sometimes they use a handheld device, determine it is out, and 1) find an alternative, or 2) offer to order/ship/locate it; sometimes they brush the customer off by telling them to check back on Tuesday, because that is when the truck comes.
techman01 Wrote:
-------------------------------------------------------
> Did you even bother to read the scenario? That is
> not what the scenario states...It must be out of
> stock. Finding it in-stock doesn't count. If they
> find the product in-stock then you must find
> another product that is not in-stock...
>
>
> I see lots of rejections coming on this shop for
> lack of reading comprehension
The instructions are not well thought out. Someone in a cubicle in the marketing department thought of this scenario. Someone who does not shop at Lowe's or go into their stores much. It reminds me of my days at the software company. The code writers did as they were told. The user experience engineers, on the other hand, took time to understand how something should work, and then communicated the technical requirements to the coders. No user experience staff were used in the creation of this project.
If I choose to accept the assignment I will follow the guidelines. On this forum, I thought we were allowed to express our opinions about what is right or, in this case, what is wrong with the mystery shopping industry. Requiring us to expend considerable effort online to "find" an OOS - that's dumb. Why not recreate the natural way a customer experiences a product outage - an empty display, for example - to see what the employee does to help? Sometimes the employee grabs a ladder and pulls product from a higher shelf; sometimes they use a handheld device, determine it is out, and 1) find an alternative, or 2) offer to order/ship/locate it; sometimes they brush the customer off by telling them to check back on Tuesday, because that is when the truck comes.
techman01 Wrote:
-------------------------------------------------------
> Did you even bother to read the scenario? That is
> not what the scenario states...It must be out of
> stock. Finding it in-stock doesn't count. If they
> find the product in-stock then you must find
> another product that is not in-stock...
>
>
> I see lots of rejections coming on this shop for
> lack of reading comprehension
Shopping since 1995; full-time since 2009. Blogging about shopping on www.myfrugalmiser.com.
you didn't say that you were suggesting a different way to do it above...
Reason why they want it to be nowhere in the store is they want to see what they do to keep the business within Lowes when there is no product available in the store. Finding a product on a shelf above is just providing customer service.
Reason why they want it to be nowhere in the store is they want to see what they do to keep the business within Lowes when there is no product available in the store. Finding a product on a shelf above is just providing customer service.
= + = + = + = + = + = + = + = + = + = + = +
There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody
There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody
That puts into perspective and makes a heck of a lot of sense. Unless it is something unique to them, if the Lowe's near me is out of something, I can literally walk right across the street to Home Depot.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
A couple years ago I went to Lowe's because the tub in one of my rental properties had a small crack. I previously had bought a patch repair kit but they were out of the product I had bought, so I asked the guy in plumbing, Carl, about it. Carl knew right away that they had some on order. He even told me when they would arrive. But then he started asking me questions about the crack. After finding out I had patched it before, he explained that putting a new patch on it wasn't going to hold for long. When I told him it was for a rental property, he mentioned to me how hard it must be to catch these types of issues before they cause a lot of damage.
Long story short, Carl sold me a new bathtub. No lies.
To me, the value is in providing solutions. Carl could have sold me another patch. He could have told me when the new shipment arrived and stopped at that. He could have checked another store. Instead, Carl saved me a lot of future headaches. I can be stubborn sometimes, but this guy took the time to make me realize that crack in the tub was only going to get worse, and when it did, I would need a lot more than a new bathtub.
Long story short, Carl sold me a new bathtub. No lies.
To me, the value is in providing solutions. Carl could have sold me another patch. He could have told me when the new shipment arrived and stopped at that. He could have checked another store. Instead, Carl saved me a lot of future headaches. I can be stubborn sometimes, but this guy took the time to make me realize that crack in the tub was only going to get worse, and when it did, I would need a lot more than a new bathtub.
Shopping since 1995; full-time since 2009. Blogging about shopping on www.myfrugalmiser.com.
So, does anybody know...can you accept multiple jobs to complete during one visit? My local stores seem to have 4-5 scenarios each. So can you do all of the different scenarios (including different OOS items) on the same visit? It appears that a Cl took all of five of the scenarios in a little redneck town where I know we never have any shoppers for the area. If so, and if you have a couple of hours, you stand to make a decent check! I would just have to go to the bathroom alot to get my notes straight
When I tried to schedule two on the same day...one for me, one for my DH, the scheduler said she could not have 2 shoppers in on the same day.
I thought the client required seven days between shops. When the shops were posted monthly and even when they went to every three weeks it would not have been such a big deal. Having five over five weeks is strange. My expectation was commissions would rise fast and furious. Fast has been happening, but not so furious and shoppers are starting to take them for $11 and $12 around here.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
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