I did do a shop at large store. Banks pay twice as much for half the time. Nreport was 54 pages. That is LONG report for. €11.

Whew...to long a report for small amoung of $$....

surftime Wrote:
-------------------------------------------------------
> I did do a shop at large store. Banks pay twice
> as much for half the time. Nreport was 54 pages.
> That is LONG report for. €11.

hi surftime

Which papar size did you use and which font?

its less than half.. filling out the report takes average 15 minutes, with 1 small comment most shoppers find this a breeze to do especially if you take a few.

I still haven't been able to see any jobs, keep getting the bit O. I live in Los Angeles, can't believe there are no jobs here, after filling out your ever so long involved application, very dissapointing. Sorry, but my time is worth something.

Hi Irene,if you cannot see jobs now, it means all have been filled, some people are very quick in taken jobs available.

Not to worry we will post new ones soon so your time is well spend.you can always email your community manager.

Also from here I cannot see if you fit all the job criteria , if you dont fit the criteria you will not see those jobs.

HELION MYSTERY SHOPPING Wrote:
-------------------------------------------------------
> Hi Irene,if you cannot see jobs now, it means all
> have been filled, some people are very quick in
> taken jobs available.
>
>> Also from here I cannot see if you fit all the job
> criteria , if you dont fit the criteria you will
> not see those jobs.





The first statement is the first statement a MS will say and conclude to, if you don't see any shops in your area. or state. -----> "We are ssssssooooooo good that jobs/shops do not stay on the board. We are that good and fast."

and


"IRENE_LA you do not FIT into there box (criteria)."

Mow doesn't that sound like a bunch of crap. For all to know, Irene_LA , "you are not the right gender, not the right race, not the right hair color, not the right marital status, not the right height, not the right face size and just not the right you or you don't live in the right country." This sounds like a company that will have pay issues in the future because someone did not fit the right criteria after the shop. :-)

This is the same Company that said in an earlier post that "US shoppers flake on assignments."

There is no question mark in my name.

I see Jacob has you listed in the official list but he is waiting on our feedback.

Although you like your FB status you still keep coming here, hhhhhhhmmmmmmmmmm.




""......... And when a shopper flakes ( although I hear this never happens in the US we assign the pending shop to the next available shopper. "

Edited 1 time(s). Last edit at 05/06/2012 10:57PM by sojo917.

Wow!! Almost done with my app/profile. Going to have to take a vacation after this. I changed my mind and went ahead with the process after seeing how Helion has been so attentive to our concerns. Sounds like they have a lot of US jobs. I see some that I want. Hope the time is worth it and that it works out for all of us. It seems that some of us have already had some success. (Wish I could take the underground Love the London tube)

Hi Sojo917,
"This sounds like a company that will have pay
> issues in the future because someone did not fit
> the right criteria after the shop. "

That is the whole point, "this does not happen if the Company has a system in place where you cannot see or apply for the shops if you do not fit the profile

In this case Helion has this in place, so we do not have to go back to the shopper and say we cannot pay you because you do not fit the profile.

Its very difficult to help you all when we have to communicate on a forum with names like "sojo917" and we don't know whoo you really are. If you email your community manager he/she can check why you cannot see shops. We are here to help but you have to give us a chance to help you. again feel free to email us direct on USA@helionresearch.com if you need immediate assistance.

So sojo917 feel free to email us and we try to help you the best we can.

On a side note we added English (US) as a Beta language to our site.. You can give your suggestions on word translations and vote on translation suggestions given. Login to your account, select english(us) beta, and right click on any word you would like to see translated..





sojo917 Wrote:
-------------------------------------------------------
> HELION MYSTERY SHOPPING Wrote:
> --------------------------------------------------
> -----
> > Hi Irene,if you cannot see jobs now, it means
> all
> > have been filled, some people are very quick in
> > taken jobs available.
> >
> >> Also from here I cannot see if you fit all the
> job
> > criteria , if you dont fit the criteria you
> will
> > not see those jobs.
>
>
>
>
>
> The first statement is the first statement a MS
> will say and conclude to, if you don't see any
> shops in your area. or state. -----> "We are
> ssssssooooooo good that jobs/shops do not stay on
> the board. We are that good and fast."
>
> and
>
>
> "IRENE_LA you do not FIT into there box
> (criteria)."
>
> Mow doesn't that sound like a bunch of crap. For
> all to know, Irene_LA , "you are not the right
> gender, not the right race, not the right hair
> color, not the right marital status, not the right
> height, not the right face size and just not the
> right you or you don't live in the right country."
> This sounds like a company that will have pay
> issues in the future because someone did not fit
> the right criteria after the shop. :-)
>
> This is the same Company that said in an earlier
> post that "US shoppers flake on assignments."
>
> There is no question mark in my name.
>
> I see Jacob has you listed in the official list
> but he is waiting on our feedback.
>
> Although you like your FB status you still keep
> coming here, hhhhhhhmmmmmmmmmm.
>
>
>
>
> ""......... And when a shopper flakes ( although I
> hear this never happens in the US we assign the
> pending shop to the next available shopper. "

Yes, I know but our client means computer gaming, its them who lay out the rules.


plmccut Wrote:
-------------------------------------------------------
> Mr. Aben - Don't you know that retired folks do a
> heck of a lot of gaming! Take a drive to your
> local casino (if you have one) during the day and
> the first thing you will notice is when parking,
> all the handicapped slots are taken and then when
> you get to the floor, there is nothing but little
> ol' gray-haired ladies and gentlemen. And I
> belong to an online game website and I'd bet that
> most of the folks there are older, too.
> I just think some times the demographic thingy is
> just not what it should be!

You asked for it


We just added English (US) as a Beta language to our site..
With your help we will have a US version ready soon.

You can give your suggestions on word translations and vote on translation suggestions given.

Get yourself listed under "Translator wall of fame" check it out under "My community"

Login to your account, select english(us) beta, and right click on any word you would like to see translated; currently only the pages after login are made available for translation


cynb Wrote:
-------------------------------------------------------
> Wow!! Almost done with my app/profile. Going to
> have to take a vacation after this. I changed my
> mind and went ahead with the process after seeing
> how Helion has been so attentive to our concerns.
> Sounds like they have a lot of US jobs. I see
> some that I want. Hope the time is worth it and
> that it works out for all of us. It seems that
> some of us have already had some success. (Wish I
> could take the underground Love the London tube)

I work for many companies for many years, and seem to be the right demographic,
except for a certain few that had age changes. You have my photo, I do "fit in", and have written to the community section to get the same answer, "I perhaps don't "fit in". I specilize in upscale retail, do dealerships, restaurants, and all jobs available. Please let me know why I don't "fit in".
You said you have a shopper age 96 that is actively working, really? (I'm not that age, decades younger in spirit and years, and knowledgeable experience). I have looked for jobs so many times, I cannot be missing them, and haven't seen one job, something is very wrong, after your solication. I am a valid shopper and contributer to this forum, and since I use my real name, you could
find me. I'd like to know why I don't see jobs, so I can either work for you, or go away. There is more to being a viable company than just solicating, I won't like you on FB....

Sojo, thanks for bringing that out...I don't see anything wrong with your name, that's your choice, and I'm sure it has meaning to you.

Hi Irene _L.A.

If we only have this name its hard for us to look you up in our database, same for Sojo.

Please send an email to US@helionresearch.com, we are happy to help and see why you don't see any shops under your profile and where there is a profile mis-match. FYI The age range for shops posted in your are is currently 55. for self assign and 65 for manually.

We cannot see your age or other demographics in our system from the name Irene_L.A, so please sned us an email and we can help you, if you give us a chance to help you.

We looked you up and yes we are sorry but for this shop you don't fit the age range the client has set out for this project.

Nothing we can do but the client has 65 as max age for this project.

But not to worry not all projects come with an age range, but some of our clients have strict rules on shopper profiles.

Edited 1 time(s). Last edit at 05/07/2012 05:02PM by HELION MYSTERY SHOPPING.

We do not use shoppers real names on this forum. If Irene and myself choose to use our own first names that is fine. It is never up to any other poster including a company to violate that privacy.

Thanks for honestly answering, I appreciate that, but knew it had to be my age.
You did see my age in my application, yet accepted it. I'll pass for now, thanks anyway, maybe in the future.

I see the shops to self-assign but then it goes into the Pending status and stays there.

Am I missing something here? Either I should be allocated the shop or the shop should be taken out. I am confused when you say 'Self-assign' and then you cannot self-assign.

Hi Lisa, totally understood but its difficult for us to respond to a query or question without having the details of a person to see what the issue is..

So in this case Irene has her full name in the profile so we will contact her directly.

Again we are only here to help you all, you can see we try to respond to all posts..We thought that would be best..

You were not having any problems responding here. If you then want to contact someone there is the PM function on this site and if you know who they are you can e-mail them. If a company chose to use my last name on a post I would be livid. You can remove hers by using the blue edit link on the bottom right hand of your post.

Helion, please modify your post to not have Irene's full name.

Understand that as MSers, we need to be assured web anonymity. As soon as you post a full name for someone on a public site like this, it becomes 'Googleable' for anyone who may do a search on you. That includes subjects of mystery shops!

It's in your best interest as an MSC to not have that information out there about shoppers in your database.

I cross posted with Lisa...great minds think alike ;^)

I understand that you are new here and it was a rookie mistake, Helion.

While I appreciate a company like yours breaking the traditional mold of a MSC, please have some respect for existing traditions, like respecting our need for anonymity online, and having a signature that identifies you and your company.

We don't use aliases to annoy or confuse you. It's a necessary requirement of the industry.

Irene does have her real name posted in her profile so its is she that has chosen not to have the web anonymity. Hard to fault Helion for clicking on her name in this forum and finding it right there. Since this is not a closed community anyone can do that so its hardly anonymous. It's not like that looked up Irene's in LA on their site and posted it here.

Others have their profiles set so real names are not seen.

Liz

Traveliz, the profile is not searchable as a recurring webpage like this one is.

It's Irene's option to post her name on the profile. She did not tick a box giving others the right to post her name when doing so. Anyone else posting her name publicly without permission is violating her privacy.

I unquestionably fault Helion for posting it! It's foolish and unprofessional.

Thanks Liz. I didn't look at Irene's profile. I've known her so long from both forums that it didn't cross my mind.

My post crossed with Steve's yet again, LOL! I was going to apologize, but considering what you are saying I should stick to my original post.



Edited 1 time(s). Last edit at 05/07/2012 04:04PM by LisaSTL.

SteveSoCal Wrote:
-------------------------------------------------------
> Traveliz, the profile is not searchable as a
> recurring webpage like this one is.
>
> It's Irene's option to post her name on the
> profile. She did not tick a box giving others the
> right to post her name when doing so. Anyone else
> posting her name publicly without permission is
> violating her privacy.
>
> I unquestionably fault Helion for posting it!
> It's foolish and unprofessional.

Honestly I think it goes both ways. You post your name on a profile it is out there for all of the web world to see. It's a chance you take and have to also take responsibility for.

Liz

So if one posts something private out of ignorance, it gives others the right to continue reposting it?

If Irene removed her last name from her profile, as what point does the ethical responsibility for Helion to remove it kick it?

It may seem like a simple misunderstanding, but for me, this goes against long accepted forum norms that MSCs should refrain prom posting shopper's private info.

All deleted did not want to create a riot sorry again if we offende someone with information provided on this site.

SteveSoCal Wrote:
-------------------------------------------------------
> So if one posts something private out of
> ignorance, it gives others the right to continue
> reposting it?
>
> If Irene removed her last name from her profile,
> as what point does the ethical responsibility for
> Helion to remove it kick it?
>
> It may seem like a simple misunderstanding, but
> for me, this goes against long accepted forum
> norms that MSCs should refrain prom posting
> shopper's private info.

I am only saying that the responsibility for this goes both ways and although you (and I) may not want our names out there and it is the norm for them not to be posted; if it is right there in your profile (as it is for some shoppers) those shoppers may not share the same concerns,

Helion has stepped right up it appears and in my mind it was certainly an innocent mistake on their part. Irene carried on a dialogue on a public forum with them; rather than through a community manageron their private website and they cannot be faulted for continuing the dialogue and trying to help her in the forum that she chose to communicate with them.

Liz

I was to say the least shocked to see my full name on this forum. The professional way to have dealt with this, would have been a pm, or better
yet, an email stating this was an age requirement problem. I asked on your site, but you answer on this forum...I'm sure Helion you know better. I find this very evasive, and suggest you take to answering work questions when we write to you on your site. I'm glad my name was removed, yes I use my first name, but not my last, there was no reason for you to print it.

None of this is "rookie" mistake. This company has the concern where as "you do what I want, not what you want." Like a bully attitude. What did they do, google our names and said "we don't know them, unless they are in OUR database." I am register in alot of MS databases. They have no problem sending me emails about shops. I "fit" there criteria by wanting to do their jobs.

I even fit the criteria of an Abercomie & Finch/Houghlians and I know I'm not a size 1. I would not fit this criteria either.

As part owner of a MSC, I think MR ABEN should stick to facebook. He can eliminate his own shoppers for not meeting his criteria. This sounds very scary.

If I am not mistaken, most MSC assign us a number ID or user name ID, where we can maintain a sense of privacy with them and they know who we are. This forum is slightly different. But I like it. Ny mother likes my name and birthdate also.

This is the problem with MS and social media, someone wants to out you b/c they play dirty.

HELION MYSTERY SHOPPING if you don't have 0ne humdred shops within a five mile radius of where I live. And you have better shops than the ones I do now. And pay $20 more per shopper's fee and reimbursement. I don't want to pay or play in your yard.

I have to disagree. First of all, it could very well be a rookie mistake in that Helion may not understand how this forum functions. Furthermore, Helion is not being a bully but answering questions the best they know how. They are not saying do as I want they are saying do what our clients want which is valid. If you do not want to follow their guidelines and procedures, then do not work for them. There has been a lot of time and energy expended on complaining about jobs not being seen on their board which is a waste of time. If there was an issue with them not paying or cancelling jobs at the very last minute after a shopper has left the house for the day to do the shop, then I could understand why people are getting upset. But, getting upset because they aren't seeing jobs listed? How many times have you gotten an e-mail from a scheduler, gone to the job board and the job has been taken? How many times have you gotten an e-mail from a scheduler and you don't fit the demographic? I really and truly don't see why this has become such a huge issue.