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Anyone feel offended by the new email regarding the TY deadline?

August 15, 2025 11:42PM
I wasn't offended by the original email, but I was offended when they cancelled 7 locations today without any sort of warning...and as I was already out and about. They just disappeared from the app without notification. So that made for a fun afternoon of trying to re-route.

I think this program is circling the drain.
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August 16, 2025 05:11AM
I have never had assigned locations disappear in the app from CI. I have had assigned locations that did not show up in the app and I had to get someone to fix that.
Your saying they just removed jobs with no warning?
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August 16, 2025 05:25AM
With that being said, I have had Ty jobs removed but got an email notice prior to removal. I never had jobs show in the app in the AM and had them disappear as I was driving around.
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August 16, 2025 11:39AM
I found out they just took some of my stores as I was completing them and I had a 178 store visits a month. Down to 107. Now that’s shady to me. I went did a job for another company at a gas station and the lady told me some other lady does the TY now. BUT the store never had a display and still don’t lol. That’s why I didn’t make them a priority this month like I normally do. I’ll be finishing on Sunday.
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August 16, 2025 11:51AM
I was offered additional stores that they took from me before and I accepted them in an email and no response to the email. SMH Every month I was missing locations I completed months before to only see them on the job board or given to someone else. Then when I asked Ashley she claims they don’t have any jobs in that area. BUT a rep is doing them. I believe the project was too huge for the CI, they needed a more organized approach.
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August 16, 2025 12:46PM
I would have made the same comment until yesterday. I have never had a problem with locations disappearing. Then yesterday happened. No warning. I did reach out to them and they admitted they removed locations last minute.
@87Supra wrote:

I have never had assigned locations disappear in the app from CI. I have had assigned locations that did not show up in the app and I had to get someone to fix that.
Your saying they just removed jobs with no warning?
Reply
August 16, 2025 02:39PM
Is it a specific store brand they are removing? This is getting wild.
@Cassiespark wrote:

I would have made the same comment until yesterday. I have never had a problem with locations disappearing. Then yesterday happened. No warning. I did reach out to them and they admitted they removed locations last minute.
@87Supra wrote:

I have never had assigned locations disappear in the app from CI. I have had assigned locations that did not show up in the app and I had to get someone to fix that.
Your saying they just removed jobs with no warning?
Reply
August 16, 2025 04:21PM
That really sux. I was thinking of setting up a road trip for the end of the month. Were they just like random locations or all one brand of store?
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August 16, 2025 04:27PM
For my area it was mostly gas stations. The drug stores are still there but one manager at a drug store told me that the higher ups are thinking of breaking from TY as well.

@87Supra wrote:

That really sux. I was thinking of setting up a road trip for the end of the month. Were they just like random locations or all one brand of store?
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August 16, 2025 04:47PM
I went back and looked. I had a few removed a couple months ago. The email came in the morning and when I looked they were gone in the app. They were locations that had no display or product. I just figured CI was a little slow on picking up the "store no sell product" part.

I guess if I do try to set something up, I will speak to the "powers that be" to confirm there will be no surprises once I get on the road.
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August 16, 2025 08:50PM
Not the same brand. Two grocery stores (Same brand), three drug stores (different brands) and two 7-11s.
@bradkcrew wrote:

Is it a specific store brand they are removing? This is getting wild.
@Cassiespark wrote:

I would have made the same comment until yesterday. I have never had a problem with locations disappearing. Then yesterday happened. No warning. I did reach out to them and they admitted they removed locations last minute.
@87Supra wrote:

I have never had assigned locations disappear in the app from CI. I have had assigned locations that did not show up in the app and I had to get someone to fix that.
Your saying they just removed jobs with no warning?
Reply
August 17, 2025 02:05AM
Does anyone know the name of the other Mac that does the project before CI. Kind of interested in opening an acc and see if the accounts that were removed from me are showing up over there.

And yes I received email from Ashley this week and 5 were removed from me as well

Edited 1 time(s). Last edit at 08/17/2025 02:06AM by kisekinecro.
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August 17, 2025 03:06AM
Previously, Ty had local account reps who merchandised the stores and placed orders. They let those people go and moved to a third party (the current merchandising company) to take over the store merchandising.

From the looks of things, the ordering part has not transitioned smoothly.

There doesn't appear to be another "Mac" involved here. I'm not familiar with that acronym, however.
@kisekinecro wrote:

Does anyone know the name of the other Mac that does the project before CI. Kind of interested in opening an acc and see if the accounts that were removed from me are showing up over there.

And yes I received email from Ashley this week and 5 were removed from me as well
Reply
August 17, 2025 05:14AM
@Cassiespark wrote:

Previously, Ty had local account reps who merchandised the stores and placed orders. They let those people go and moved to a third party (the current merchandising company) to take over the store merchandising.

From the looks of things, the ordering part has not transitioned smoothly.

There doesn't appear to be another "Mac" involved here. I'm not familiar with that acronym, however.
@kisekinecro wrote:

Does anyone know the name of the other Mac that does the project before CI. Kind of interested in opening an acc and see if the accounts that were removed from me are showing up over there.

And yes I received email from Ashley this week and 5 were removed from me as well
Merchandising (A?) Company. And it appears to have been Crossmark...maybe.
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August 18, 2025 08:16PM
It looks like lots of people did not make it past the deadline. There's many stores that got kickback to the drawing board today for grab at $18 per visit
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August 19, 2025 07:59PM
@kisekinecro wrote:

It looks like lots of people did not make it past the deadline. There's many stores that got kickback to the drawing board today for grab at $18 per visit

Everything around here got done with the exception of the stores that are way off the beaten path. They are all still sitting there at $18. My TYs are done and now I have nothing to do. Have only been able to pick up a few random jobs this week.
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