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eCommerce Study Wave 7 online order and pick up at a grocery store

August 20, 2025 05:12PM
You could try offering to send a screenshot of the credit card transaction or delivery confirmation, if it lists the store address. Just throwing out a possible suggestion smiling smiley

Please don't feed the MSF trolls!

Feeding the MSF trolls bread or other human food is detrimental to their health and the environment. It can lead to malnutrition, disease, and behavioral problems in trolls, as well as water pollution and the spread of pests. Trolls are capable of finding their own food sources and don't require human assistance.
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More About Grocery Store Mystery Shopping
August 20, 2025 05:47PM
Thank you! I sent three screenshots of the digital receipt to the editor. I was unable to upload all of the info she was asking for in one picture. This is very frustrating. This was the fourth one I have completed with this particular grocery chain and have not had this issue. I wonder if they hired a bunch of new editors.
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August 20, 2025 08:55PM
All 7 of mine have now been approved and a few of them paid. Phew!
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August 20, 2025 09:54PM
Mine was resolved quickly with editing and now shows as received! Yay!
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August 20, 2025 10:04PM
Yay!

I have a widescreen monitor that I turn vertical with vertical dimensions for email and chat. Comes in handy for screenshots of long receipts smiling smiley

Please don't feed the MSF trolls!

Feeding the MSF trolls bread or other human food is detrimental to their health and the environment. It can lead to malnutrition, disease, and behavioral problems in trolls, as well as water pollution and the spread of pests. Trolls are capable of finding their own food sources and don't require human assistance.
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August 20, 2025 10:10PM
I either print and scan or take a snapshot on my laptop to capture the complete receipt when they are too long and attach it to the report.
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August 20, 2025 11:14PM
I finally submitted as a PDF. I have not had to do that for the other shops, but this time I had to. I had to prove that the store address was not on there. Im glad that the editor was nice and fair and communicated.
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August 21, 2025 02:17AM
Yes, I had to use a PDF for one of the receipt as due to the length, the screen shot could not capture all of the information.
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August 21, 2025 08:34PM
the shop I did for such program on 7/16 was approved on 8/13. 3 days shy from a month.

Shopping Eastern Pennsylvania since 2009
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August 26, 2025 01:56AM
I did one eCommerce shop and never again! I submitted on 7/14 and was edited around 7/16.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
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August 26, 2025 08:21AM
All of mine have been approved and paid.
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August 26, 2025 10:07AM
@cubbiecat why never again if you submitted on 7/14 and it was edited 2 days later? The shop was very easy and from home. Mine took almost a month to edit, but all of mine have been approved and paid. I will do these again if the opportunity arises.
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