Yup, sounds about right. This stuffed animal thing is off the rails. I get it that the company decided to fire their own regional manager/merchandisers as a way to save money, but no one involved seemed to consider the store's needs or experience expectations. And they are sending out people to try and replace employees who have the knowledge needed, answers about shipments/processes/returns/ and telling these same people they only need to organize and count stuffed animals. Perfect example of them under-describing the reality.
But oh well, lots of other things to work on!
@bradkcrew wrote:
@joanna81 wrote:
Brad, I ran into a similar issue with two grocery stores for a different project. Spent about 20 mins trying to get a manager, and almost walked out. When I finally did get someone, one manager was upset that they had sent an unsolicited delivery and they would be refusing any other deliveries, etc so I had the joy of hearing that little rant. Luckily, that was a different project (stuffed animals), so I just straightened out what was on the display. reported as such and went on my way.
Oh, I also ran into a hostile manager at a drug store and had to wait for about 30 minutes for him to show me the back stock. (In the meantime I did do the rest of the shop though.) Finally he took me back, refused to let me put any of it out, and actually asked me to take it all with me!! Good times! Added to my do not shop beanie location list.