In Memoriam: USPS Mystery Shops (????-2024)

I have no idea when these shops started. I can't even recall who did them before the current company. Was it [yada yada yada? Yada yada? Yada?] It's been too many years ago, back during my initial run as a shopper. It's far enough back that the USPS still did dimensional weight shops. I have many fond memories of the USPS shops. Between my first run and current run, I'm a part of that 100+ club. I've done enough of these shops to know the HazMat phrase by heart. Back at Christmas, an exhausted clerk floundered when trying to state it. I chimed in, and said it for her. Don't worry, I wasn't a shopper during that visit.

Among some of the funniest memories I have from mystery shopping, there is one that sticks out more than Santa does at an Easter party. To me, it is my funniest mystery shopping memory of all time. I've probably told the story once before, but like your favorite uncle (or your annoying friend), I'm going to do it again. And probably change a few non-important details just to mix it up.

The scene was a small down nested among the Appalachian mountains. I was on a route of mostly Shell audits with a few Pandora jewelry shops and post offices tossed in. I also picked up some easy buy back jobs (think Paqui chips) for [yada yada yada]. That day, all of my post office shops were dimensional weight. For those that don't know, that is when your box size exceeds a set number of cubic feet in relation to its weight. In other words, relatively lightweight items in very large boxes are charged a surcharge. As I recall, years ago, there were a total of 4 USPS shop scenarios, with dimensional weight being one of them.

Back then, the threshold to trigger dimensional weight was greater than it is today. Someone can correct me, but it seems like I remember the box had to be at least 3 cubic feet in size for that shop scenario and the weight had to be like a pound or less. Anyhow, I go into the post office with a gigantic box that a vintage window air conditioner could have fit in. I had a half-pound box of pasta in it. I go to the counter and sit my package on top. The clerk, an older gentleman, must have thought it weighed 50 pounds as he picked it up with some force, almost losing it onto the ground. He made some comments like, "Woah, what's going on here?" He put the box on the scale, and it may have weighed 2 pounds, most of which was the actual box weight. He started asking me what was inside the box. "What's inside the box," I thought. I had to think of an answer, so I said the first thing that came to mind: "Condoms." The clerk said, "What?" "It's condoms," I confirmed. Why did I blurt out condoms? Well, let's just say those [yada yada yada] jobs weren't for chips. My trunk was FULL of them. I had on my mind what I was going to do with them since I did not have to destroy them.

The clerk was very puzzled, and asked how many packages I was shipping. He could not figure out why the box weighed only a couple of pounds if the box was full. The cost to ship that package, because of the dimensional weight status, was going to be like $50.00. The clerk then wanted to open and repackage them into a smaller box. The guy even pulled out a pocket knife to open the box. I scrambled to stop him, pointing to the sender's name.

"I'm sorry," I said, "my wife is shipping this, and if you go to opening it and repackaging it, she is going to be horribly embarrassed and probably very mad at me. If you could just ship it as it is, it will save me a headache." The clerk ultimately complied. Can you imagine if he had opened it and found a box of pasta? He would have been even more confused, and I don't think I would have been able to keep a straight face.\

As I exited the lobby, I overheard someone from the back ask him what was in that box. "Condoms," the clerk said. (I think someone must have heard some of the conversation, hence the question.)

I laughed for many miles down the road.

Oh, the second-funniest memory I have from mystery shopping - the look on the CVS workers' faces as I checked out with 20+ boxes of condoms at each store.

[At least I didn't yada yada over the best part of the story.]

Edited 2 time(s). Last edit at 04/06/2024 01:31AM by ServiceAward.

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I think metro means the post office shops, not your supply of condoms. grinning smiley

If your path dictates you walk through hell, do it as though you own the place. -unknown
The MSC used to mail the empty dimensional weight boxes..remember that??? Huge stacks of boxes piled up waiting to be mailed. Then the Naked company had them for several years, then I think they went back to the defunct company. I think the Naked company sublet them to the defunct MSC and took them back..then the current MSC got them. I will miss doing them. I had them down pat..easy reports

Edited to remove the name of the previous MSC.

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain


Edited 1 time(s). Last edit at 04/06/2024 04:02PM by MsJudi.
REMOVED
Moderator Note:

Post removed for violation of Posting Guidelines, naming client and MSC in the same post/thread. Feel free to edit, removing the violation, then repost. Thank you.

OK. Are people assuming the MSC lost the contract because all the shops disappeared or has there been an official announcement that the program ended?
REMOVED

Shopping Eastern Pennsylvania since 2009
Moderator Note:

Post removed for violation of Posting Guidelines, naming client and MSC in the same post/thread. Feel free to edit, removing the violation, then repost. Thank you.

I thought we weren't allowed to even name past MSC & clients in a thread.... did I read that rule wrong?
Have they ever made an official statement about any project ending? Just curious, I don't recall seeing any such communication from this MSC.
-deleted-

If your path dictates you walk through hell, do it as though you own the place. -unknown


Edited 1 time(s). Last edit at 04/04/2024 08:31PM by drdoggie00.
Even the hazmat jobs are gone?

Shopping Arkansas, Louisiana, & Mississippi.
Good question.

The rule states: "Do not reveal the clients of mystery shopping companies."

It does not mention past clients or past MSCs. For me, I try not to name past clients or past MSCs, and definitely not a past MSC that merged with the current MSC that has that client.

@viv0412 wrote:

I thought we weren't allowed to even name past MSC & clients in a thread.... did I read that rule wrong?
@gene wrote:

Prior to current MSC, **** did such shops.
True, but I believe that this giant company that just had the project had subcontracted it to ****. So although it was finally showing up for the shoppers at the current MSC, they’ve really had it for at least a decade.

Edited 1 time(s). Last edit at 04/06/2024 01:29AM by BayShopper22.
I remember doing DimWit (I think Nikki coined this term) shops for the former MSC (now defunct MSC) and at the current MSC when Nikki was the scheduler for them. some of those box dimensions were tough to find, I made my own boxes out of old amazon boxes a few times. Nikki also convinced me to try the HazMat shops that I soon discovered were too much trouble. I just bought a new box of boxes last month, fortunately they are still in the return window, so I can get my money back. I'll buy them again if the program gets revamped and I still want to do them.

Edited 1 time(s). Last edit at 04/06/2024 12:09AM by Morledzep.
REMOVED
Moderator Note:

Post removed for violation of Posting Guidelines, naming client and MSC in the same post/thread. Feel free to edit, removing the violation, then repost. Thank you.

When I worked for a large company that scanned endcaps back in the 90s', I had a regular route of post offices.

MissChele - Shopping KY, IN & OH
Thread Killer


Edited 1 time(s). Last edit at 04/06/2024 04:14AM by MissChele.
Hi Shoppers: So as not to violate Posting Guidelines, if you would kindly edit and remove any mention of MSCs in this thread, it would be appreciated. Our preference would be to not remove each post in violation, but we will if need be, in a few days. Posting Guidelines are "Do not reveal the clients of mystery shopping companies". There is no distinction made between past and present. Also, if we want to discuss a client, in this case, USPS, this is the correct section of the forum. If we want to discuss MSCs, the Mystery Shopping Company Discussion would be the correct section.

Thank you.
I remember USPS shops without limits on dimensions and weights. I mailed ones huge box with heater inside for my daughter.

Shopping Eastern Pennsylvania since 2009
It was time when some MSC was offering kind of research when we need to mail envelopes for week days during two weeks period from home zip code to other locations around the entire country. The stopped such project sometime BC.

Shopping Eastern Pennsylvania since 2009
Oh yes, I did the two week mailing envelope ones too. So easy, as long as you were around for two weeks. I forgot about them..wish some of these easy shops would return.

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain
I actually had some of those dim weight boxes left over after they stopped doing them. I finally cut them down a bit to fit the recent sizes and used them. That was back in the day when the reimbursement still covered the mailing fees and also the boxes. Them thar were the good ole days when i could not only afford to mail to zone 8 but also buy a box!
But condoms! what a hoot. Service Award you just outed yourself as a male shopper with that story. I imagine very few women would think to blurt that out especially if it were not the truth.
I hope they are back. The thrift stores are waiting for new boxes.
This is terrible news. I was going to fund my Alaskan cruise by mailing stuff from Juneau and Sitka.
@metro25782 wrote:

This is terrible news. I was going to fund my Alaskan cruise by mailing stuff from Juneau and Sitka.

Doubt that. The biggest bonus I had mailing from AK was $25.
I started doing the PO shops back in the very early 2000s. Back then, the company would mail the boxes and the paperwork to shoppers. The company's name rhymed with ferrets (they got absorbed by the very large research company who has the shops now), and after "ferrets", the contract was out with another company that has a name that rhymes with care (we had to buy the boxes to do the shops during that timeframe). I think I remember someone saying that the big market research company always had the contract but subbed it out to the other two companies. IDK.

I noticed that there were no shops on the board for this quarter. Hoping that it's not the end of it, but honestly, the post office loses so much money each year I haven't understood for the longest time why they still have a mystery shopping program that apparently doesn't work well enough to warrant the expense.
I liked the hazmat shops back when you got reimbursement for a full book of stamps, not up to $2 worth of stamps. I do still have stamps from way back when, though. I don't find them too much trouble at all.
I think they will be back. The person still have such shop listed in her responcibilities and tests still set onmonthe board of tests.

Shopping Eastern Pennsylvania since 2009
REMOVED
Moderator Note:

Post removed for violation of Posting Guidelines, naming client and MSC in the same post/thread. Feel free to edit, removing the violation, then repost. Thank you.

Huh?

@gene wrote:

I think they will be back. The person still have such shop listed in her responcibilities and tests still set onmonthe board of tests.
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