Haz Mat package was wrongly sent Priority and now is missing

So, I was surprised when the USPS clerk accepted my laptop battery (presumably) and sent it Priority Mail. It contained homemade cookies for my son for Christmas. The clerk slapped a HazMat sticker on it and sent it on its way. Well, that was 12/9 and it was never delivered. I'm afraid someone else has enjoyed the cookies..and I'll be sending more at my own expense. Tracking shows it's waiting for delivery after traveling back and forth from NJ to SC a few times. I don't have a good feeling about this. I wonder if insurance covers cookies after I said it was HazMat???

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The more I learn about people...the more I like my dog..

Mark Twain

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I would file a claim & if they question the hazmat tell them your husband sent it and must not have been paying attention to the clerk when asked that question... or took the 'perishable' question very seriously and answered yes....
A few months ago I sent a package, not Hazmat, that went from where I live on the west coast to Austin, to Dallas, back to Austin, several other places and then finally it landed back on my doorstep about a month later. Everything was intact. The post office claimed they could not read the address to deliver it to. In fact when it got back home the address was rubbed off but the day I and the package were in the Austin post office( I had sent it two weeks before I flew there to visit) the clerk was able see a photo of it on her computer with the to and from address wonderfully clear. The clerk could not find it the day before so asked me to come back the next day when the expert on finding packages was there. Somewhere in between those two visits someone sent it back to Los Angeles. I never spent so many hours on a package and all for a $12 fee!
So you may have your own Christmas cookies soon. Since I got my package back there was no reason to file a claim except the loss of the postage and I do not think they reimburse for that if it is not totally lost.
@luckygirl0100 wrote:

I would file a claim & if they question the hazmat tell them your husband sent it and must not have been paying attention to the clerk when asked that question... or took the 'perishable' question very seriously and answered yes....

Or you can say that he was talking on his cell phone and not paying attention to the cashier.. Sadly, I see that all the time...

I guess I am the only one who does not use a cell phone while checking out or at the restaurant while talking to a server/cashier
@Isaiah4031a wrote:

@luckygirl0100 wrote:

I would file a claim & if they question the hazmat tell them your husband sent it and must not have been paying attention to the clerk when asked that question... or took the 'perishable' question very seriously and answered yes....

Or you can say that he was talking on his cell phone and not paying attention to the cashier.. Sadly, I see that all the time...

I guess I am the only one who does not use a cell phone while checking out or at the restaurant while talking to a server/cashier

You are not the only one. I don't either. I think that is so rude to be on the phone while checking out.
@pegleg2000 wrote:

@Isaiah4031a wrote:

@luckygirl0100 wrote:

I would file a claim & if they question the hazmat tell them your husband sent it and must not have been paying attention to the clerk when asked that question... or took the 'perishable' question very seriously and answered yes....

Or you can say that he was talking on his cell phone and not paying attention to the cashier.. Sadly, I see that all the time...

I guess I am the only one who does not use a cell phone while checking out or at the restaurant while talking to a server/cashier

You are not the only one. I don't either. I think that is so rude to be on the phone while checking out.

That is two of us smiling smiley
Isaiah--you and me both........

Spring 2021 I mailed ,not a shop, a box of cloth face masks from Chicago suburbs to Idaho, two months before they were needed for guests. That retail ground package went from Chicago to Iowa, down to Atlanta, up to Memphis, across to Oklahoma, took a covered wagon ride to Denver and arrived in Idaho the day before it was needed.
Don't give up hope for your cookies quite yet.

And if you do file a claim--check out prices for little boutique bakeries ( such as Fat Witch Brownies) with insane prices to determine their value.
It's lost, So no one will know that it was only cookies. Find the price of a laptop battery that's over a $100 get your whole $100 back.
Are people here really recommending lying about what was in the package in order to claim the $ 100 insurance coverage worth of item(s) that they never actually sent?
Unscrupulous, really.
I would caution against indicating that someone else mailed the package other than yourself if that is not the case. Remember that these transactions are recorded.
Haven't done one of these in quite a while, but, isn't the clerk supposed to reject a priority mailing if they are told it does contain hazardous materials or offer ground-type shipping as an alternative? Were you planning to mail your son's cookies from a different post office?
Hope you get this resolved.
Yes, they were supposed to reject the package and I was not supposed to send it Ground even if offered. But she willingly sent it Priority. I had several post office shops scheduled and I knew one of them (not the laptop one) would send the package even if it was Ground. If not, I would have sent it myself or used a regular box shop. I figured it was a bonus that it would be going Priority. Oh well.

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The more I learn about people...the more I like my dog..

Mark Twain
When you file a claim, they will investigate. They will have a tape of you (not your son) handing the package to the clerk. They will want an appropriately dated purchase receipt for what is inside the package. Maybe not for $10 worth of cookies, but certainly were you to foolishly (IMHO) claim to have shipped a $110 laptop battery.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
Did the MSC pay your fee?
@MsJudi wrote:

So, I was surprised when the USPS clerk accepted my laptop battery (presumably) and sent it Priority Mail. It contained homemade cookies for my son for Christmas. The clerk slapped a HazMat sticker on it and sent it on its way. Well, that was 12/9 and it was never delivered. I'm afraid someone else has enjoyed the cookies..and I'll be sending more at my own expense. Tracking shows it's waiting for delivery after traveling back and forth from NJ to SC a few times. I don't have a good feeling about this. I wonder if insurance covers cookies after I said it was HazMat???

A Dad shopping the Ark-LA-Tex and beyond.


Edited 1 time(s). Last edit at 12/31/2022 08:42PM by ShoppingDad.
Why would have to spend time chasing the package,unless it was something you valued.
I only mail junk mail. I'm probably the odd ball smiling smiley
@sandyf wrote:

A few months ago I sent a package, not Hazmat, that went from where I live on the west coast to Austin, to Dallas, back to Austin, several other places and then finally it landed back on my doorstep about a month later. Everything was intact. The post office claimed they could not read the address to deliver it to. In fact when it got back home the address was rubbed off but the day I and the package were in the Austin post office( I had sent it two weeks before I flew there to visit) the clerk was able see a photo of it on her computer with the to and from address wonderfully clear. The clerk could not find it the day before so asked me to come back the next day when the expert on finding packages was there. Somewhere in between those two visits someone sent it back to Los Angeles. I never spent so many hours on a package and all for a $12 fee!
So you may have your own Christmas cookies soon. Since I got my package back there was no reason to file a claim except the loss of the postage and I do not think they reimburse for that if it is not totally lost.

A Dad shopping the Ark-LA-Tex and beyond.
@ShoppingDad wrote:

Why would have to spend time chasing the package,unless it was something you valued.
I only mail junk mail. I'm probably the odd ball smiling smiley
@sandyf wrote:


Shopping for some people is about reimbursements not about fees as much. In my case I live in a big city where the fees are quite a bit lower than the minimum wage. There is no way I could live on a fee of $12 for an individual shop esp since in this city shops are spread out and so require driving and often a parking fee as well that is not reimbursed. I have not seen the fee go above that price for several months. Occasionally it goes to $15. In any case I send with gifts to people and the combo of the fee and free shipping is very attractive.
@ShoppingDad wrote:

Did the MSC pay your fee?
[
Yes, of course they paid the fee and reimbursement. Why are you asking that? I did the shop correctly. If they accept it to go Priority, you mail it. If they don't accept it for Priority, but offer Ground, you decline to ship it.

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The more I learn about people...the more I like my dog..

Mark Twain
Bumping this to update...The missing package was delivered back to me...two months after it was sent and went missing. I ate the cookies last night..they weren't as good as when they were fresh. Oh, and I got insurance money from USPS too. There was more than cookies in the package and luckily I had the receipts. I sent a picture of a cookie for the cookies, but I don't think they reimbursed me for that..bahhhaaa

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The more I learn about people...the more I like my dog..

Mark Twain


Edited 1 time(s). Last edit at 02/15/2023 04:21PM by MsJudi.
Good for you. Many years ago I put in for the insurance on a lost package. I had to go through so many hoops and finally wrote an appeal to the Postmaster General before they would reimburse me so I did not even try that route this time. I did read the rules and it seemed like I did not qualify since I got my package back. If it happens again I will definitely try it.

Bumping this to update...The missing package was delivered back to me...two months after it was sent and went missing. I ate the cookies last night..they weren't as good as when they were fresh. Oh, and I got insurance money from USPS too. There was more than cookies in the package and luckily I had the receipts. I sent a picture of a cookie for the cookies, but I don't think they reimbursed me for that..bahhhaaa[/quote]
I sent Valentines to grandkids and after a week they had not arrived. When I called the post office, even though I know they could not do anything. The person I spoke with asked if there was any money in the envelopes and when I said that there was he said he hated to say it but they could have been opened and money taken. He said the distribution center hires 250,000 and not all of them, he says, are not honest. He said I would be better off to send a check. The cards, thankfully did finally arrive.

I sent gift cards three years ago to two older kids and they never got them. I now send money or gift cards over the internet. It is a shame with the postal service in trouble financially.
Unfortunately, theft of gift cards by postal employees (perm or temp) is so common that that's what they use to actually catch them, by planting gift cards as a sting.
The latest scam around here is having checks removed from mail and somehow bleached and cashed for higher amounts that were entered on the checks. It's always best to not put mail in a box on the streets, although I've read that some suspect USPS employees for doing the stealing. Such a mess.

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The more I learn about people...the more I like my dog..

Mark Twain
@MsJudi wrote:

The latest scam around here is having checks removed from mail and somehow bleached and cashed for higher amounts that were entered on the checks. It's always best to not put mail in a box on the streets, although I've read that some suspect USPS employees for doing the stealing. Such a mess.

Nail polish remover will apparently do it.

I had 2 cards stolen from a box in front of a post office in 2021. Just cards, nothing else in them. Apparently SOMEONE though they had gift cards. Dollars to doughnuts it was an inside job.
@Isaiah4031a wrote:

That is two of us smiling smiley

That is many of us.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
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