Gas Audits - No Pump Numbers On Pumps
They don't care. They don't care that the guidelines don't specify what you should do in this situation. I asked questions about it and never got a straight answer. I ended up taking the photos at an angle when they accepted it. Not because the guidelines say to do that, but because that's what happened. Just remember they don't care. They don't care that you're confused and don't know what to do. Take them at whatever angle gets the number in the photo. Even if the picture of the pump isn't as good. That's what I ended up having to do.
I take the photos from a little further away at an angle. They never complain about "heads on."
They started enforcing this when it first came out last year, then became lax, and now enforce it again. Last resort just say sorry, will do it next time, and they will probably accept shop and just ding a point or two.
They started enforcing this when it first came out last year, then became lax, and now enforce it again. Last resort just say sorry, will do it next time, and they will probably accept shop and just ding a point or two.
Thanks for the help with this. I clearly get that they really don't care as long as the work or reports get done. I got them to approve it, so I guess I don't care that much either at this point. So, that's what they told me, stand back as far as you need to include both pump and number.
They gave me a '9' because they couldn't see the pump number for dispenser 5. There was no pump number on 5 and the number flag had fallen off. So, they didn't see a number on pump 5 and neither did I, but somehow that is my problem. But I get paid, so all is good.
Thanks for the suggestions for next time at this station
They gave me a '9' because they couldn't see the pump number for dispenser 5. There was no pump number on 5 and the number flag had fallen off. So, they didn't see a number on pump 5 and neither did I, but somehow that is my problem. But I get paid, so all is good.
Thanks for the suggestions for next time at this station
Well, I guess you were lucky or I was not. They made me go back and take them all again.
@hotrod22 wrote:
Thanks for the help with this. I clearly get that they really don't care as long as the work or reports get done. I got them to approve it, so I guess I don't care that much either at this point. So, that's what they told me, stand back as far as you need to include both pump and number.
They gave me a '9' because they couldn't see the pump number for dispenser 5. There was no pump number on 5 and the number flag had fallen off. So, they didn't see a number on pump 5 and neither did I, but somehow that is my problem. But I get paid, so all is good.
Thanks for the suggestions for next time at this station
I have thought on making a set of magnetic numbers to stick on the pumps that don't have numbers on them. But decided no, better not.
With the old company, you could upload more than one photo per pump. The editor was able to see what the situation was.
tstewart3, good idea! How about one of those kiddie magnet sets with ABCs and 123s we used to stick on the fridge?
I've been told both ways by editors - angled view with column numbers and straight on with no numbers. So much for uniformity.
Edited 1 time(s). Last edit at 10/29/2022 03:36PM by sestrahelena.
I've been told both ways by editors - angled view with column numbers and straight on with no numbers. So much for uniformity.
Edited 1 time(s). Last edit at 10/29/2022 03:36PM by sestrahelena.
The MSC has already been mentioned, so . . .
IMO, the primary issue with Ipsos is that they tried to repair what was not broken. The main thing that I noticed about Ipsos after they took over the previous company was that they lack the ability to communicate what they want shoppers to evaluate and where they want them to report which infractions on the report. Is it possible that English composition is not the first language of those who designed the reports and guidelines?
If they had kept and used the survey forms and instructions from the company they absorbed, then auditing and reporting their shops would go much faster for shoppers. While I'm ranting, why not allow a 24-hour reporting time instead of requiring an audit that has to be shopped before 10 pm, but requiring the report to also be submitted by 10 pm?
IMO, the primary issue with Ipsos is that they tried to repair what was not broken. The main thing that I noticed about Ipsos after they took over the previous company was that they lack the ability to communicate what they want shoppers to evaluate and where they want them to report which infractions on the report. Is it possible that English composition is not the first language of those who designed the reports and guidelines?
If they had kept and used the survey forms and instructions from the company they absorbed, then auditing and reporting their shops would go much faster for shoppers. While I'm ranting, why not allow a 24-hour reporting time instead of requiring an audit that has to be shopped before 10 pm, but requiring the report to also be submitted by 10 pm?
LOL I guess you could always carry a black sharpie@tstewart3 wrote:
I have thought on making a set of magnetic numbers to stick on the pumps that don't have numbers on them. But decided no, better not.
When this happens I take a slightly angled photo to try and get the number on that small little red widget thingy. If I can't, I leave a note in the comments. At least it gives me something to write in that box anyway. lol.
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The more I learn about people...the more I like my dog..
Mark Twain
The more I learn about people...the more I like my dog..
Mark Twain
@AZwolfman wrote:
The MSC has already been mentioned, so . . .
IMO, the primary issue with Ipsos is that they tried to repair what was not broken. The main thing that I noticed about Ipsos after they took over the previous company was that they lack the ability to communicate what they want shoppers to evaluate and where they want them to report which infractions on the report. Is it possible that English composition is not the first language of those who designed the reports and guidelines?
If they had kept and used the survey forms and instructions from the company they absorbed, then auditing and reporting their shops would go much faster for shoppers. While I'm ranting, why not allow a 24-hour reporting time instead of requiring an audit that has to be shopped before 10 pm, but requiring the report to also be submitted by 10 pm?
Especially if the report then sits for a week waiting to be edited.
Also, I believe that if whoever develops the report would actually perform a shop, they would develop MUCH better reports. Both for us to fill out and the client to interpret. Not just IPSOS but all MSCs.
When I was still a very green shopper I completed a yellow 20 pump audit (my 1st mistake). While there, I had not realized the pump #'s were high above, sideways, and much further left than the pumps. Not a single pump with a # on it. When completing the report, I could not figure out which picture was which pump. I had to go back to take 20 more pictures. Ugh. Something I never forget to make sure is somehow, someway, in the pump shots, from that day forward.
Edited 1 time(s). Last edit at 10/30/2022 08:32PM by Zek.
Edited 1 time(s). Last edit at 10/30/2022 08:32PM by Zek.
@wrosie wrote:
Also, I believe that if whoever develops the report would actually perform a shop, they would develop MUCH better reports. Both for us to fill out and the client to interpret. Not just IPSOS but all MSCs.
Yes, yes, and yes! I couldn't agree more!
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
I've learned to never trust spell-check or my phone's auto-fill feature.
Hi guys. Just did another one of the stations with no pump numbers. This time I took the photos at an angle like I was told and sent that to them. But I also took a second set that is head on just in case. Let's see if they request my 2nd set of photos or not.
I have thought about buying my own decals and putting the numbers on there myself. Last night, the owner of the station I was at didn't even realize that none of his exterior lights, (MID, High Rise, and canopy exterior) were not on or working. How are you getting business at night?
I have thought about buying my own decals and putting the numbers on there myself. Last night, the owner of the station I was at didn't even realize that none of his exterior lights, (MID, High Rise, and canopy exterior) were not on or working. How are you getting business at night?
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