I, for one, do almost no retail at all. And, for instance, as the mortgage industry has moved online or to phone applications, so have the mortgage shops. The pay is lower than my in-person mortgage shops, but there is no travel time (a big deal in this congested area) and it is easier to shop more people when they do not see my face in the branch office. Just an example, but much of what I do is not moving online or, if but did, I could do more per day. New homes, apartments, automotive test drives, assisted living, hotel, restaurant, and any cash integrity work, would not be adversely affected by automation. Now, if all garages became "pay at the machine" environments, they would still need a ton of in-person shops to detect other high risk (liability) issues and, believe it or not, cash theft. (You would be amazed how many times those "pay-on-foot" devices fail and cash still changes hands in "automated" locations, folks. Since someone on site must be able to unlock those to trouble shoot, you get the picture.) Convenience stores, gas stations (drugs, etc) , banks (think disclosure regulation issues), auto repair and oil change stations (fraud), you name it, it will still need MSers.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.