Awkward

I was doing a shop where I had to get an exact timing from when I stepped in line to when I was helped. I get in line and there is someone being helped, 1 person ahead of me and 1 man behind me. Three people come in next and start chatting with the girl in front of me and it's obvious they are together. So the man behind me tells them if they are together, that they can just go ahead of us and get in line with her. Thinking this would really mess up my timings, I had to look at them and say, "No, I'm sorry, but you can't go ahead of me". Awkward silence and felt like an ass, but she should have offered to go back with them. It almost distracted me from what I needed to do next. They dined in also and I seriously wanted to slip them a note explaining myself but didn't. Turned out, I re-arranged a room when I got back and somehow lost the receipt so the shop was not accepted anyway!! LOL I offered to re-do it and will try again. What would you have done in that split second? I guess i could have allowed them to go and explained it in the summary...

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"Re-arranged a room"? I don't follow.

I would have stayed in my lane, and reported events as they unfolded. Sorry that your shop was not accepted.
I would've said "sure, but let me step ahead". Of course, coming up with a response is easy in hindsight.

I'm sorry you lost the receipt. Been there...done that. That sucks.
@Mert wrote:

"Re-arranged a room"? I don't follow.

I would have stayed in my lane, and reported events as they unfolded. Sorry that your shop was not accepted.

Sorry, got new furniture and literally re-arranged a room when I got back because that is when I had help. Thinking someone accidentally threw it away. Maybe the second time I've ever lost a receipt in 4 years. Yeah, probably should have just let them go. Hind-sight is 20-20!

Edited 1 time(s). Last edit at 02/28/2019 04:14AM by arkndove.
"So the man behind me tells them if they are together, that they can just go ahead of us and get in line with her. "

Even if you were not on a shop--that man had nerve to assume you also didn't mind someone cutting in front of you as if your time was not worth anything.
Any time you lose a receipt, call the place and ask for a copy. The cash registers are databases. They have that capability.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
Back in the day, when cash registers were NOT databases, I was at a petting zoo with my daughter.

Felt a tug on my leg and looked down to find a goat munching happily away on my recently acquired receipt! I had tucked it into my coat pocket, and Miss Goat actually managed to get it out and eat it.

I think the scheduler's still laughing at that one.

(Oh, and I would have let the group go ahead, and just tell what happened in the report.)

Edited 1 time(s). Last edit at 02/28/2019 04:29AM by ceasesmith.
You always have the option to say yes or no. If it's not a sit-down restaurant, who cares if they order together? But you also could have just not objected and adjusted the number, made a note. You'd have to adjust anyway if the person in front got behind to be with their friends.

As for receipts, I am very often saved by my phone now. I just take a photo right away and it's there when I need it. This goes for shops and random expenses.
It's a no-win situation. You did well, though. Even the part about the receipt is understandable. In my world, my back loves when someone is available to help with things like re-arranging furniture. I completely understand about the receipt. Better luck with the re-shop. smiling smiley

My garden in England is full of eating-out places, for heat waves, warm September evenings, or lunch on a chilly Christmas morning. (Mary Quant)
Once I lost a receipt in the trash and went back to the store and asked them to print out a duplicate. They did and I explained it in the report and it was accepted.

Another time I threw it away in the trash at the restaurant and I dumpster dived and got it back.
I might have let them go ahead and then stepped out of line and restarted the whole thing. But nothing wrong with staying in your place in line. Why should a whole group go ahead of you?

When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.
Alexander Den Heijer
I agree with above, I may have stepped aside, and started from the beginning, just makes report cleaner.
The receipt is on you, try and get duplicate, although I have taken a screen pic of the receipt from my bank on the computer and emailed that in.

Live consciously....
I did once ask for a $5 receipt to be sent to me from Miami. The editor waited on it and asked if the store questioned the request. Fact is, after you leave, it doesn't much matter. Maybe you just don't get to go back for a bit.
People joining friends on line is a very common thing where I live. Without knowing the job I probably would have just adjusted the number on line in front of me and/or described what happened depending on what type of report you had and the exact wording of the question. In this scenario where you can tell they were together it is so common for someone to park and send someone else ahead or go to the restroom while one of them waits that I would probably have treated it like they were all there all the time. If the others were just arriving and seemed surprised to meet a friend I might have said something like you did. It would only bother me if I was in a huge hurry or there were a limited number of tickets or something available to the line. I once got to a box office to find the person before me got the last ticket after seeing many people cut the line.
I've lost receipts to blowing wind, etc. and since my purchase was X number of customers previous, or other reasons, could not get duplicates. Guess it depends where you shop.
Yeah, I actually chased a $7 receipt into Manhattan traffic. Afterward, I thought, Why?!

That is why I snap a pic on my phone as soon as possible. Saves me the trouble of ever needing the physical copy.

@LGRM wrote:

I've lost receipts to blowing wind, etc. and since my purchase was X number of customers previous, or other reasons, could not get duplicates. Guess it depends where you shop.
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