To me, the attorney would be able to advise the OP as to which way to handle the situation; whether to contact the property, drop it, or move forward. I've run hotels for a very long time. When we had an accident/incident on property we felt would be pursued, I've always (or told my GMs to) turn it over to our insurance company. The insurance company would then have an attorney contact us. We would tell the attorney what we knew and submit a copy of the accident/incident report that was signed by both parties. If need be, we submit a copy of the video from the security camera. Contacting us personally only made us contact our insurance company that has an attorney. That way, the insurance would be made aware of the claim if the person decided to pursue the accident/incident and if we were at fault, the insurance company could pay the claim. If the person contacted us, we would just turn over our insurance contact information we were provided.
@iShop123 wrote:
@ArkLaMissshopping wrote:
I am not sure about attorney's in your area but, we receive one free consultation with most attorney's here. Maybe you can find one there that provides a free consultation and go talk to them. Maybe they can help you with this.
I would go through the company first. There is no point in initially making it adversarial by involving an attorney.
As for the recording, check your state's laws. As a mystery shopper hired by the company, I'm sure that the person had agreed in their employment contract to be recorded. If you pursue it as an individual, you're not covered under that. Here's one resource: [
www.detectiveservices.com]
Shopping Arkansas, Louisiana, & Mississippi.
Edited 1 time(s). Last edit at 11/08/2018 12:04PM by ArkLaMissshopping.