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August 03, 2017 02:49PM
I'm brand new and wanted to start out by getting a silver certification from MSPA. I took it yesterday. No problem then. Later I went back in to their website, found me, my payment, etc., but no certificate number. There is no contact person. Any suggestions?
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August 04, 2017 12:21PM
Welcome! If you do a forum "search" on MSPA or "certification" for the past 90 days or so, you will find a lot of similar comments. But, do not worry. The certification is not of much value, according to most shopper cmments.

How many MSCs are you signed up with? What is your favorite sort of shop so far?

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.


Edited 1 time(s). Last edit at 08/04/2017 12:21PM by walesmaven.
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August 05, 2017 04:10AM
Didn't they send you an email with your certification number? Look in your spam folder? Its been 14 years since I took it so I don't remember how I got my number after taking it.
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August 06, 2017 05:56PM
I'm probably signed up with a dozen. Don't mean to sound impatient, but I feel like I've just spent $25 and did not receive what I was supposed to receive, whether it's significant or not.
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August 06, 2017 06:00PM
To Whalesmaven,
I've only done two and if I can say this, Intellishop won't be among my favorites.
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August 06, 2017 06:26PM
A lot of shoppers share your opinion of that MSC. However, it is one that most newbies start with because they off shops that are easy for new shoppers. Remember, MSPA exists mainly for the MS companies. When it comes to things like working directly with shippers, nit so much attention seems to be on that. If you read further on these forums you will find that the majority of us do not recommend sending money to MSPA. If you are reliable and diligent you will not need their certifications. I am sorry that you did not join and read in time to discover the issues with that. BUT, you will find a ton of useful information in the New Mystery Shoppers area of the forums AND you can look up an MS company, using the "search feature to see recent shopper opinions of that company.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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August 07, 2017 01:13PM
Thanks, I'll be doing a lot of reading on this Forum. So much information!
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August 08, 2017 01:26AM
The fact that you found this forum might be worth more than your $25, but it was your due diligence in searching that made that happen. Think of all the people who spent that money and DIDN'T find the forum!!
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