dramaqueen - you can put all your contact information in your permanent signature line. To create your signature line, click on your name which will take you to your profile. Then go to "my control center" and on the left hand side there will be a link to edit your signature line. Click on that and set up.
I haven't seen a written policy requiring this anywhere (not saying there's not one) but those working for an MSP usually make a permanent sig line identifying their company and giving contact information. This works well both ways. We know who you are when you post, and we can reach you.
I'm glad to see you're posting on the forum. I wish all the MSCs would post here on issues where their input would be valuable to us.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.