Bestmark confirmed a shop date for me of the "8th", then, when I performed the shop of the 8th they deducted $2, citing that it was supposed to be on the "7th". I sent a copy of the confirmation email to the person who had sent me notice of the $2 deduction. She wrote back that she knew nothing about that, and that I had to call the regional supervisor. I didn't bother. When I go my check, $1 was deducted but I didn't ask why.