@tstewart3 wrote:
Apparently, even if it's before a due date, if a job is in incomplete status at a certain time in the day it gets removed. Happened to me on a drive in stall job. I had a list of same jobs, opened the report for a wrong location, entered all data but noticed when I was checking before submission. I entered the data on the correct location form and submitted. I went back to the location deleted the photos but left the rest of the form completed since any entry would have left it in incomplete status thinking i would correct it on the next day when completing the location. I am walking out the door to go to the location and went to the job list to open and it had disappeared. A few days later I was reconciling a payment from the MSC and noticed it was on my completed job list at zero reimbursement. I submitted the form for help and to explain that I don't know how it got to complete status, but I hadn't completed it and I would if they returned it to me. I got back an email that said that I couldn't keep it in incomplete status. I wrote back saying it wasn't even the due date when it disappeared and did not get a reply.
I had a somewhat similar situation. I was assigned a bar shop, and a few days before the shop I opened it and saw I needed to take a quiz. I couldn't figure out how to access the quiz, so I closed it. When I came back later the same day to look for the quiz the shop had disappeared, although it wasn't scheduled for a few days. Weird.
Fast forward I completed another IPSOS shop, then noticed then that the mysteriously missing bar shop was on my "Completed" list. How????
Eventually I received an email from the reviewer about my incomplete report, and I explained what had happened. Obviously there is no way I could have submitted, even accidentally, a blank report. Didn't matter--got hit with a 1/10.
Edited 1 time(s). Last edit at 06/03/2024 12:12PM by bradkcrew.