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Kroger Fuel Shops Kiosk Closed During Business Hours

August 16, 2023 05:28PM
I had a Kroger fuel shop yesterday. The kiosk was closed when it should have been open. The pumps were operational. The instructions do not have anything about this situation. However, the questions about the attendant have the option of selecting, "Attendant not present. I went ahead, did the shop, bought gas at the pump, took pictures of the closed signage in the windows of the kiosk and submitted a report. It is still showing in process.

Any other shopper encounter this situation? What did you do? What was the outcome?

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
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August 16, 2023 08:28PM
FYI, it showed up as accepted.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
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August 17, 2023 01:58AM
I have done the same as you for both Kroger and Brookshire (different MSCs) and both were accepted.
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August 18, 2023 01:25AM
@jgardn02 wrote:

I have done the same as you for both Kroger and Brookshire (different MSCs) and both were accepted.

I don't have Brookshire here but I had one Kroger without an attendant for some reason and my shop was accepted. I did take a photo of the booth that was empty and told the scheduler. I had fuel receipt which wasn't needed.
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August 18, 2023 09:38PM
I had this happen Sunday, there was a sign on the kiosk saying they were closed for lunch, the sign didn't say for how long. Fortunately I went to fuel before going in the store so I did my in store shop and they were open when I came out. Thanks for sharing that your shop was paid without an attendant.
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