I can log in from the app on my phone with no problem. Starting a couple of days ago I can no longer use the same user id and password to log in from my desktop or laptop computer. Is this happening to anyone else? I am going to try again and then contact them.
Every now and then I have a problem with their system on my PC. It usually clears up the problem to variously refresh the screen or use a different browser.
How many legs does a dog have if you call the tail a leg?
"Four. Calling a tail a leg doesn't make it a leg."
-- Abraham Lincoln
I have to say I always have an issue and it takes 3 or 4 tries to get it to log in both on my phone and my PC but I just assumed that has to do with their site (I just get the loading logo or cycle back to log in info.
I had the same issue: I could log in through my phone through Chrome but not my laptop. I even tried refreshing the page. I found that running Chrome in incognito mode works. No clue why, but I hope this helps someone!
Thanks. I will have to try incognito mode. I have tried 6 different laptop/desktop computers and the same thing happens on all of them. Cannot log in with the id/password that works from my phone.