I have been shopping since 2016. I used to do a grocery store chain in the south for Strategic Reflections. The pay was $10, and the reimbursement was $7.50. About a year ago, Reality Based Group bought out Strategic Reflections. They were offering occasional bonuses for harder to fill locations, and I would pick some up on occasion. The report is more narrative intense than with the prior MSC, but I figured with a few extra dollars; it was okay. The last few months, the bonuses are few and far between, and the fee and reimbursement hasn't changed at all. I guess someone is picking most of these up, but I am downright irritated that the MSC hasn't adjusted the fee and/or reimbursement for inflation OR made the report more streamlined. For heavens sake, you have to have a conversation with an associate in three to four departments/areas of the store and report in the narrative what was said. I refuse to take these at the 2016 rate; and that is okay. However, I needed to rant a little. Thanks for listening. Rant over. As Shopper Bob would say, this is a business. The MSC has the right to get the job done for as little as possible, and the shopper has the right to not do them.