EPMS targeted apartment shops
AnonymousGirl Wrote:
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> I do not have any pending EPMS reports, so I
> cannot look at the name of the page..but what is
> going on with that LAST page on all EPMS reports?
> The customer satisfaction page?
>
> If you read the narrative, it tells the client
> that out answers does not count against them and
> that the answers on that page cannot be disputed.
> It is obviously something that EPMS created that
> the client did not want.
>
> There is a client that is doing shops on both EPMS
> and a sassie company. The reports on sassie are
> waaaaaaaaay shorter than EPMS. That executive
> summary page is draining, as is the page where we
> have to list eye color. Why does eye color matter
> if the call is recorded and we have proof of shop?
> Whyyyyy???????
You mean to say we are now obligated to get up cllose enough to a person's face to tell what their eye color is??? Boy that is going to look real subtle. Also what about those people whose eye color changes depending on what they are wearing or those who wer colored contacts to change their eye color. They could easily dispute the report. Good grief!
-------------------------------------------------------
> I do not have any pending EPMS reports, so I
> cannot look at the name of the page..but what is
> going on with that LAST page on all EPMS reports?
> The customer satisfaction page?
>
> If you read the narrative, it tells the client
> that out answers does not count against them and
> that the answers on that page cannot be disputed.
> It is obviously something that EPMS created that
> the client did not want.
>
> There is a client that is doing shops on both EPMS
> and a sassie company. The reports on sassie are
> waaaaaaaaay shorter than EPMS. That executive
> summary page is draining, as is the page where we
> have to list eye color. Why does eye color matter
> if the call is recorded and we have proof of shop?
> Whyyyyy???????
You mean to say we are now obligated to get up cllose enough to a person's face to tell what their eye color is??? Boy that is going to look real subtle. Also what about those people whose eye color changes depending on what they are wearing or those who wer colored contacts to change their eye color. They could easily dispute the report. Good grief!
^^ Sorry for the typos in my last report, I've been on my phone because my computer is in the shop. Not only do we have to get up in their face, we also have to look for any distinguishing features, all while coming up with three negative and three positive things attributes about the person. We have to summarize the entire visit under the Executive Summary page, which is basically a paragraph where we repeat information we will go on to state in detail at the end of the report.
In a few months, they will probably ask us if the target had straight white teeth and minty fresh breath.
In a few months, they will probably ask us if the target had straight white teeth and minty fresh breath.
Not only is the eye color a waste of time so is the description of the leasing office. I assume those are to help them verify that we actually did the shops but doesn't the business card meet that need? EPMS really needs to review their forms and update them.
^I agree. I never know how much detail to include for the description of the apartment and the description of the leasing office.
Silver certified with a PV-500
Shopping Michigan and beyond
Shopping Michigan and beyond
I object to having to retain information that is really not useful like the eye color, office description. Why not let the shopper concentrate on the leasing agent's presentation and the complex/apartment?
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