zlinedavid Wrote:
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> 3offthecharts Wrote:
> --------------------------------------------------
> -----
> > How in the heck do you get hold of these people
> > after 5 or on Saturdays????
> >
> > I ran into a HUGE problem yesterday that killed
> a
> > route I had at a premium outlet center.
> >
> > I rescheduled all 5 OTHER shops I had with no
> > issue. The one teeny tiny CoRI shop I had that
> I
> > picked up because I wanted the reimbursible,
> not
> > the fee-I have e-mailed scheduler, responded to
> > their automated "late notice" via their inbox
> > system.
> >
> > Short of sending up a smoke signal, I am at a
> > loss. I hate to get suspended by them (as they
> > always threaten) so I did not cancel the shop.
> > Perfect track record until now.
>
> If you contacted them after hours but before your
> due date/time, they'll usually let you slide.
She did. I ended up sending 2 direct e-mails (the first was well before shop due), plus 3 responses to each of the auto "your report is late" messages in my Inbox there before it was unassigned.
Mylowered score was restored, which I had been more peeved about than losing the shop to the backup. I am really, really appreciative of that being addressed immediately today.