Before visiting the location, browse Alpine Home Medical’s website to choose a product you will ask about in-store.
Review the Shop's Survey to ensure you obtain all necessary information.
Visit the location on your scheduled shop date.
Observe the store’s cleanliness, organization, and overall appearance.
Note if you're greeted within about 10 seconds. If not, ask for assistance and observe the service.
Ask about your chosen product and be ready to answer basic questions (e.g., who it’s for, home environment, payment method).
During the interaction, say "I’m going to shop around" and observe how the associate responds (do they continue the conversation, offer more help, or disengage?).
Take a clear exterior photo that includes the store’s name or recognizable features before leaving.
Flat payment $35.00
if you have any questions about this assignment, please email
coordinator@secretshopper.com.
Thank you,
The Coordinating Department at Secret Shopper