Hello everyone.
My name is John, and having been providing Mystery Shopping services in Michigan, Northern Indiana and Northern Ohio since January 2011.
My favorite shops are Platform Bank Shops, and my least favorite is shopping for New Cars because of the false hope it gives to the car sales people. My hardest shop to date (and one I will never do again or recommend) is Ikea. It has taken time to learn how to read a shop and translate that to complexity level that justifies the compensation offered (that is to say, the description by the schedulers of easy and quick shops is at most meaningless). It has also taken a while to learn how keep the pipeline full, and the need to spend time looking for shops, and especially to maximize the routes. One concept that has helped me is the idea of an anchor shop, and finding smaller ones on the way or around the anchor shop. Finally, building and nurturing positive relationships with the schedulers makes all the difference. Although I work for the MSC per my contracts, I relate to my assignments as I am working for the schedulers, and treat them way. I keep in mind the deadlines they are facing. Occasionally, I will break even on a shop to keep my word with the scheduler because I know they have made commitments to the project managers. I have learnt that communicating with the schedulers is at times as important as getting the shop done. The final thing that has helped me greatly is documenting my reporting the very first time I do a shop. Overtime, I have build a template, which allows me to do the reporting quickly, even when I am tired and my writing is far from original.
My name is John, and having been providing Mystery Shopping services in Michigan, Northern Indiana and Northern Ohio since January 2011.
My favorite shops are Platform Bank Shops, and my least favorite is shopping for New Cars because of the false hope it gives to the car sales people. My hardest shop to date (and one I will never do again or recommend) is Ikea. It has taken time to learn how to read a shop and translate that to complexity level that justifies the compensation offered (that is to say, the description by the schedulers of easy and quick shops is at most meaningless). It has also taken a while to learn how keep the pipeline full, and the need to spend time looking for shops, and especially to maximize the routes. One concept that has helped me is the idea of an anchor shop, and finding smaller ones on the way or around the anchor shop. Finally, building and nurturing positive relationships with the schedulers makes all the difference. Although I work for the MSC per my contracts, I relate to my assignments as I am working for the schedulers, and treat them way. I keep in mind the deadlines they are facing. Occasionally, I will break even on a shop to keep my word with the scheduler because I know they have made commitments to the project managers. I have learnt that communicating with the schedulers is at times as important as getting the shop done. The final thing that has helped me greatly is documenting my reporting the very first time I do a shop. Overtime, I have build a template, which allows me to do the reporting quickly, even when I am tired and my writing is far from original.